Operations Manager – Technology Consulting (Financial Services) Our client is a small financial technology consultancy providing advisory and implementation services and works with clients predominantly in the investment management sector. Due to strong growth over the past couple of years the company is looking to hire an Operations Manager, reporting to the Chief Operating Officer. The role will have overall responsibility of the day-to-day operational activities for the company and will involve managing a small team of 3 people. The team support a range of activities, from consultant work assignment admin, invoicing, travel arrangements, service agreements with consultants and clients, onboarding new clients, HR matter, preparing board meeting papers, managing their core CRM system, and contributing to sales and marketing material and presentations. The team also deliver small to medium operationally focused projects (ops continuous improvement initiatives). The day-to-day operational activities cover the following key functions: Invoicing Payments Contracts & Assignments Run-the-business HR & People Marketing & External Communication The organisation are looking for someone to manage the day-to-day delivery of the operations team but also improve the processes and procedures in place resulting in greater efficiency and reduced risk. Skills and Experience Required: Degree or degree equivalent qualification is preferred but not essential Experience in an operational role within consulting, financial services or other relevant industry Excellent communication skills - written, oral, presentation Ability to work with senior management Good knowledge of Microsoft tools eg. Outlook, Excel, Powerpoint Experience of using an CRM platform Experience with contracts and legal documents Knowledge of commercial and financial processes. Knowledge and experience of Payment systems and managing complex multi entity, multi-currency payments and bank accounts Understanding of risk management principles and their impact on operational activities Have a continuous improvement mindset Team Leadership skills Pragmatic thinker who can adapt to changing requirements and priorities Good time management skills