Job Description
Red Snapper Recruitment are seeking an experienced and motivated Community Services Manager to lead a frontline domestic abuse service across Coventry and Leicester. You will manage and support a team delivering high-quality, trauma-informed services to those at high risk of harm, with a strong focus on multi-agency working, safeguarding, and service development.
Job Title: Community Services Manager
Location: Coventry
Hours: 37.5 hours per week, including some weekends and participation in the out-of-hours rota
Salary: £35,000
Key Responsibilities:
* Lead and manage a team providing direct support to survivors of domestic abuse
* Ensure risk assessments, safety planning, and MARAC processes are robust and survivor-focused
* Deliver supervision, case reviews, and staff development
* Contribute to strategic planning, funding applications, and governance processes
* Represent the service in multi-agency and strategic meetings, strengthening partnerships
* Oversee monitoring and evaluation to assess impact and guide service improvements
* Ensure services are inclusive, culturally competent, and legally compliant
Essential Experience & Skills:
* Proven experience managing services for high-risk domestic abuse or vulnerable individuals
* Strong leadership and staff supervision skills
* Experience working within governance structures and supporting board decisions
* Knowledge of safeguarding, risk management, and relevant legislation
* Ability to build and maintain multi-agency relationships
* Financial management and fundraising experience
* Excellent communication, organisational and strategic planning skills
Qualifications & Requirements:
* Relevant management qualification or equivalent experience
* Experience working with women and children from diverse and marginalised communities
* Full driving licence, access to a vehicle, and business insurance
* Enhanced DBS clearance