Location: Dudley
Salary: £16,622.79 (FTE £27,704.66)
Hours: 21 per week
We are working with a well-established housing provider in the West Midlands who are seeking a Supported Scheme Officer to join their team. This is a fantastic opportunity to make a real difference in the lives of older tenants, helping them to live independently in a safe and supportive environment.
The Role
As a Supported Scheme Officer, you will:
* Manage the day-to-day running of a supported housing scheme.
* Provide support and advice to tenants, including welfare and benefits guidance.
* Act as a key link between tenants and external support agencies.
* Manage and motivate volunteers.
* Organise and support tenant engagement activities, meetings, and events.
* Ensure compliance with health & safety, safeguarding, and tenancy policies.
* Support tenants with wellbeing matters, including sensitive situations.
This is a customer-facing position that requires flexibility, including some unsociable hours and participation in an on-call rota (with allowance).
The Person
We are looking for candidates who can demonstrate:
1. Previous experience in housing, care, or a similar support ro...