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Medical administrator & coder

Chester
NHS
Medical administrator
Posted: 27 October
Offer description

Job Summary

An exciting opportunity has arisen at Northgate Medical Centre for a Part-time Medical Administrator & Data Coder to join our team. This role offers a chance to be part of a warm and welcoming environment where staff are valued and supported. It is 20 hours per week, working a Monday PM and all day Thursday and Friday. The successful candidate will gain experience across a range of administrative duties within a GP Surgery. While prior experience in a general practice setting is desirable, full training will be provided. The primary aim of this role is to support the smooth and efficient running of the practice by assisting GPs in delivering high-quality care to our patients. The post holder will work under the indirect supervision of the Practice Management team and will be expected to carry out a range of tasks.


Responsibilities

* Processing and managing incoming clinical correspondence
* Scanning documents into patient records accurately and promptly
* Accurately coding documents via our clinical Systems EMIS and Docman
* Using the Docman system to direct correspondence to the appropriate clinician
* Photocopying and handling other general administrative tasks as required
* Supporting the wider admin team to ensure smooth day-to-day operations
* IT support

We use EMIS, Docman and Patchs clinical systems. While previous experience with these platforms is desirable, full training will be provided for the successful candidate. The role will involve handling the clinical correspondence coming into the practice, ensuring it is scanned into the patients notes and drawn to the attention of the relevant clinician through the Docman system, photocopying and other general administrative duties.


About Us

Northgate Medical Centre is located in the heart of Chester, we are a warm, welcoming, and patient-focused GP surgery dedicated to delivering the highest standard of care to our patients. We operate from a fully modern, purpose-built facility, designed to support excellent clinical care in a comfortable and accessible environment. We currently have a list size of approximately 9,000 patients.

Our team consists of 3 GP Partners, 5 Salaried GPs, Practice Manager, 2 Deputy Practice Managers, 1 Advanced Nurse Practitioner, Nurse Manager, 2 Practice Nurses, Nurse Associate, Healthcare Assistant, GP Assistant and an extremely experienced Administration and Reception Team.

As a proud Training Practice, we support the development of healthcare professionals by hosting GP Registrars, Medical Students, and Student Nurses.


Details

Date posted: 17 October 2025

Pay scheme: Other

Salary: Depending on experience

Contract: Permanent

Working pattern: Part-time

Reference number: A3946-25-0003


Job locations

1st Floor, Fountains Health
Delamere Street
Chester
Cheshire
CH1 4DS


Job Description


Job responsibilities

* Workflow of Hospital Letters and Coding: Manage the workflow of incoming hospital correspondence, ensuring accurate data coding and timely allocation to the correct clinician via the appropriate systems.
* Data Entry and Processing: Accurately input, allocate, and collate clinical and administrative data using practice systems. Ensure all information is recorded in line with established procedures and confidentiality standards.
* Patient and Multidisciplinary Teams Communication: Initiate and respond to requests from patients, colleagues, and external healthcare providers in a professional and timely manner, both by telephone and electronically.
* Team Support: Provide support across the administrative team and contribute to the effective running of the practice, working collaboratively with all departments.
* Other Duties: Undertake any other appropriate duties as requested by the Partners or Practice Management team to support the smooth running of the surgery.

Have a thorough understanding and be able to put into practice all the skills required:

* Out of Hours
* Patchs on-line consultation requests
* Medisec Letters
* Scanning
* Data Coding
* Results
* Practice Notes and Workflow
* NHS generic Email monitoring
* EMIS Web
* Working to protocols and procedures (adhere to patient confidentiality)
* Attend practice meetings when required
* Complete Training specific to the job role and Mandatory Training


Person Specification

Qualifications

Essential

* GCSE grade A to C (Pass) in English and Maths
* Ability to adapt quickly to various IT systems
* Keen attention to detail and accuracy
* Strong team player with a willingness to support colleagues
* Able to concentrate, follow direction, and work independently when required

Desirable

* Previous administrative experience in a GP practice or NHS setting
* Experience using clinical IT systems, preferably Docman and EMIS
* Knowledge or experience of clinical coding
* Familiarity with medical terminology
* Relevant qualifications or training in administration or healthcare
* Qualification or training in medical terminology or clinical coding


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


Employer details

Employer name
Northgate Medical Centre

Address
1st Floor, Fountains Health
Delamere Street
Chester
Cheshire
CH1 4DS

Employer's website
https://www.northgatemedicalcentre.nhs.uk/

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