Join to apply for the Parts Advisor/Driver role at Trisk Management & Consultancy.
We are recruiting for a Parts Advisor/Driver to join our Mercedes branch in Grangemouth.
We Offer
* 33 days' holiday allowance with room to grow
* Generous retail discounts
* Private healthcare
* Simplyhealth - access to a GP 24/7 and medical/dental claim options
* Pension scheme
* Maternity and paternity packages
* Opportunities for training and progression
Hours
Full time: Monday - Friday 7.30am - 4.30pm, plus two Saturdays a month
About The Role
This role involves maintaining an accurate supply of parts and advising our on-site workshop, sales, and retail customers. You will also deliver parts timely and accurately to external trade customers.
We seek someone passionate about customer service, with effective communication skills for internal and external parts customers.
Day-to-day duties
* Receiving and organizing customer orders and parts within the department
* Delivering parts to external customers accurately and building relationships
* Participating in stock checks and adhering to company processes
* Advising on parts supply effectively
* Providing detailed information about parts received or delivered
* Preparing parts for reverse logistics
* Communicating stock or order discrepancies to colleagues, customers, suppliers, and management
Essential Skills And Experience
* Basic knowledge of Parts department operations
* Basic IT literacy
* Full, clean driving license
* Effective listening and communication skills, accuracy, and attention to detail
* Strong customer service orientation
Nice to Have
* Knowledge of dealer management systems and Microsoft Office
* Understanding of health and safety at work
* Knowledge of the Central Scotland road network
Our Culture
Arnold Clark is committed to diversity and inclusion, fostering collaboration, valuing diverse perspectives, and supporting employee growth. We care about our employees and communities, nurturing talent and ambition.
Learn more about Life at Arnold Clark on our website.
Employment is subject to satisfactory references and disclosure checks.
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