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Are you compassionate, motivated and driven to truly make a difference? We are looking for a Specialist Support Care Manager to join our Specialist Residential team. This role is ideally suited to someone aiming to enhance their career in leadership with demonstrable experience working with individuals with intensive complex and high-risk behavioural needs.
Using positive interventions, you will work within a bespoke care environment, supporting people with Learning Disabilities, Autism, and challenging needs to lead valued lives and achieve meaningful outcomes.
We believe diagnosis is no barrier. The most important part of our service is empowering individuals to face their challenges and providing support that fosters independence and fulfillment. As a Specialist Support Manager, you will be fully supported by a dedicated team sharing the same passion and values.
Role and Responsibilities:
* Report to the Registered Manager, supported by a Deputy Manager and Senior Support Workers.
* Deliver high-quality service and develop the staff team.
* Collaborate with in-house specialist support services, including Learning Disability Nurses, PBS Practitioners, and others.
* Help deliver emotional and practical care, transforming lives daily.
* Support the implementation of policies, procedures, and business objectives.
* Maintain, monitor, and evaluate records for effectiveness.
* Establish and maintain relationships with care teams, supported individuals, and colleagues.
* Manage operational activities and act as service manager in the absence of the Registered Manager.
* Ensure high standards of person-centered care for vulnerable adults.
* Monitor care standards delivered by staff.
* Contribute to team working, respond positively to colleagues, and follow work instructions.
* Lead staff training, supervision, appraisals, and mentoring.
* Facilitate person-centered activities promoting dignity, independence, and well-being.
* Commit to providing excellent care for individuals with mental health, complex needs, and learning disabilities.
What We're Looking for in a Specialist Support Manager:
* At least QCF Level 3 in health and social care, working towards Level 4/5.
* Experience in the care sector, understanding regulatory frameworks and standards.
* Experience working with individuals with learning disabilities, Autism, and challenging behaviors.
* Computer literacy with Microsoft packages, strong relationship-building and customer service skills.
* Passion to support individuals' aspirations and goals.
* Ability to develop relationships with service users, families, health professionals, and authorities.
* Commitment to enabling independence and fulfilling lives.
* Leadership skills to guide and support staff in person-centered care.
* High personal integrity and commitment to service excellence.
Benefits:
* Refer a Friend bonus £500
* Free annual vehicle MOT
* Free DBS check
* Cost of Social Care Wales registration paid
* 33 days holiday including bank holidays
* Performance and attendance bonus
About the Service:
Our Specialist Residential Support Services cater to individuals with complex challenges, including learning disabilities, Autism, and Mental Health. Designed to enable personal development and tolerance, these bespoke services offer individual living spaces and communal areas tailored to changing needs.
Our People:
Our diverse and inclusive team strives to make a difference daily. Working at M&D Care offers the opportunity to help enhance the lives of those we support. We promote inclusion, seek diverse applicants, and foster a respectful and dignified workplace.
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