The Role:
As a Campus Manager, you will be a highly visible and approachable presence across the campus, engaging with students, promoting positive behaviour, and ensuring a safe, orderly and inclusive environment in line with the College’s expectations. You will play a key role in supervising and managing the college’s busy common areas, maintaining high standards with a calm, professional and friendly manner while building strong, positive relationships with learners. As an integral member of the Campus Leadership Group, you will contribute to the effective daily running of the campus, including undertaking Duty Manager responsibilities and supporting the enrichment programme to enhance the student experience. You will also be part of the Safeguarding team, ensuring the wellbeing and safety of all students and helping to foster a culture where every learner feels supported, respected and able to thrive.
Key Responsibilities:
* Lead by example across campus, consistently modelling expected routines and behaviour standards.
* Maintain a positive, safe, and purposeful learning environment in line with college policies.
* Introduce and develop innovative approaches that promote positive student behaviour.
* Support students returning from managed absences and assist with reintegration into the classroom.
* Deliver individual and group sessions on topics such as emotional resilience, anger management, and relationship-building.
* Develop restorative practices that strengthen relationships and improve behaviour outcomes.
* Support enrichment activities and establish strong, supportive relationships with students.
* Participate in key student processes including selection, admissions, enrolment, and induction.
* Work closely with partners and external agencies to support student needs.
* Produce, monitor, and analyse behaviour‑related data, ensuring accurate record‑keeping.
* Contribute to safeguarding, equality, diversity and inclusion practices across the college.
Who You Are:
* An inspiring, student‑centred professional who can motivate young people and manage challenging behaviour with confidence and empathy.
* A strong communicator with excellent organisational skills and a commitment to maintaining high standards across the campus.
* Knowledgeable about the key issues affecting post‑16 education and passionate about fostering a positive, inclusive and respectful learning environment.
* Ideally educated to degree level or holding a relevant professional qualification, with experience in safeguarding or a willingness to develop in this area.
* Confident in promoting equality, diversity and wellbeing, and dedicated to supporting student success and contributing to continuous improvement across the college community.
What We Offer:
* Pension: New City College provides a career average pension scheme for all staff (TPS or LGPS)
* Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
* On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
* Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
* Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
* Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.
About New City College:
New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education.
Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.
Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.
We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.
We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.