Sales Manager – Manchester Trafford Park M32
Salary: £50k basic + bonus | Hours: 37.5 per week, Mon–Fri 8:30–17:30 | Benefits: Onsite parking, leadership development, onsite gym
A leading Water Cooler company is seeking an experienced, commercially driven Sales Manager to join our expanding team. This is a senior, hands-on role with responsibility for internal new business, existing client performance, tenders and bids for new contracts, client retention, cancellations, and overall leadership of the internal sales function.
As Sales Manager, you will be disciplined, highly motivated, and thrive in a fast-paced, phone-based sales environment. You will play a key role in driving revenue growth, increasing customer lifetime value, and developing both Sales Executives and Team Leaders to achieve outstanding results.
Reporting directly to the Managing Director, your key responsibilities will include:
* Full day-to-day management of the internal sales function, including Internal Sales Executives and Team Leaders
* Oversee new business acquisition, existing client management, renewals, and cancellation reduction
* Identify and maximise sales opportunities from marketing-driven inbound calls, email enquiries, tenders, and bids
* Lead the negotiation of new contracts, renewals, and tailored packages
* Drive performance against KPIs through coaching, 1-2-1s, feedback, and team engagement sessions
* Ensure Quality Assurance standards are maintained, feedback is embedded, and remedial action is completed
* Monitor competitor activity, market trends, and client feedback to maintain a competitive position
* Put forward commercial ideas and strategic recommendations to improve sales performance and win new business
* Support recruitment, onboarding, and development of sales staff
* Work cross-functionally to improve systems, processes, and efficiencies through project delivery
* Create opportunities for engagement and shared best practice to increase morale, performance, and product knowledge
* Deliver targets across new sales, retention, customer value growth, and winning tenders/bids
The Ideal Candidate:
* Proven track record in Sales Management or leading a high-performing sales team
* Strong leadership skills with the ability to motivate, coach, and develop individuals and team leaders
* Consistent history of delivering sales targets on time, to plan, and to budget
* Experience managing compliant sales practices in line with QA and regulatory standards
* Strong understanding of capacity planning in a telephone-based sales environment
* Commercially astute, analytical, and solutions-focused
* Clear commitment to delivering excellent customer service and improving customer satisfaction scores
* Experience with tendering
Benefits:
* £50k basic + bonus
* 37.5 hours per week, Monday to Friday
* Onsite parking and gym
* Leadership development opportunities
* Chance to shape and grow the sales function in a rapidly expanding business
This is an exciting opportunity to join a growing and ambitious business at a pivotal stage. You will influence strategy, drive sales success, and make a real impact on the company’s continued growth.
If you are a driven Sales Manager who thrives in a high-energy environment, enjoys leading from the front, and wants to play a key role in new business growth, tenders, and client success, we would love to hear from you