Brokerage Officer
Location: 2 days remote and 3 days onsite at Civic Centre, Walsall Town Centre.
Hours: 37 hours per week, Monday - Friday.
Hourly Rate: £13.69 per hour
Duration: Temporary basis, 3 months ongoing.
Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a detail-oriented Brokerage Officer to join its Adult Social Care Brokerage Team. This role is ideal for professionals with a background in commissioning, contracts, or brokerage who are looking to make a tangible impact in the public sector.
As a key player in the team, you'll help ensure that vulnerable adults receive the care and support they need-by brokering high-quality, cost-effective services in a fast-paced, collaborative environment.
Duties include:
Provide the transactional support in coordinating and broker care packages and services for adults in need, ensuring timely and efficient delivery.
Undertake care provider search and care placement facilitation tasks
Undertake care brokerage negotiation tasks
Work closely with commissioning teams, care providers, and social care professionals to match services to individual needs.
Use multiple IT systems to manage referrals, track service delivery, and maintain accurate records.
Apply your knowledge of health and social care systems, contracts, and commissioning to support effective decision-making.
Expected Experience:
Previous experience in administration roles.
Previous experience in contract management, commissioning, brokerage, or social care.
Negotiation skills
Customer service and customer facing skills
Ability to engage in complex care service area work - Mental Health and Learning Disability.
Ability to travel when required
Strong IT literacy and confidence using multiple data systems and platforms.
A sharp eye for detail and the ability to manipulate and interpret data accurately.
A collaborative mindset and the ability to work effectively across teams and stakeholders.
Why This Role?
Flexible hybrid working
Direct impact on public service delivery
Opportunity to expand your portfolio in local government and adult social care
Ready to bring your expertise to a role that matters? This is your chance to contribute to a vital public service while enjoying the flexibility and focus of contract work.
How to Apply:
Interested candidates are invited to submit their CV directly to Niamh on