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Business support assistant

York (North Yorkshire)
City of York Council
Business support assistant
£20,000 - £25,000 a year
Posted: 1 October
Offer description

The City of York Council's corporate Business Support Service is offering an exciting opportunity to join the team, where you'll play a vital role in supporting the Youth Justice Service.

The successful candidate will provide essential administrative support, collaborating closely with YJS workers, service managers, and partner agencies.

Key Skills Required

* Exceptional interpersonal skills, demonstrating tact and diplomacy.
* High computer literacy and familiarity with information technology.
* Flexibility to adapt within a team environment and manage changing priorities.
* Strong organisational skills, including effective time and task management.
* Ability to adapt working practices, suggest service improvements and be responsive to change.
* Ability to work collaboratively within a multi-agency environment.
* Ability to efficiently organise and minute meetings.
* Ability to interrogate the case management database to obtain required information.

Please note the nature of this role will involve highly confidential information about vulnerable service users, therefore we recommend candidates consider this prior to applying.

This role is suitable as a job share opportunity.

If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

The work base for this role is Moor Lane, Dringhouses, York.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

For further information or an informal discussion please contact Vicky Goulden (Business Support Operations Manager) at

Closing date: Sunday 5 October 2025 at midnight

Interview date: W/c 13 October 2025

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