About the Role
We are seeking an experienced and highly responsible Building Maintenance Officer to act as the lead specialist for housing disrepair, statutory nuisance, personal injury claims and related tenant compensation cases. This role plays a critical part in protecting the organisation from financial risk by conducting detailed investigations, determining liability, preparing technical reports and overseeing remedial works.
The successful candidate will conduct specialist property surveys, manage contractors, ensure statutory compliance and provide expert technical advice. This is a key position requiring strong analytical skills, excellent judgement and the ability to make decisions in complex, high-pressure situations.
Key ResponsibilitiesDisrepair, Claims & Liability Management
* Lead on all investigations relating to housing disrepair, personal injury claims, statutory nuisance and tenant compensation matters.
* Analyse case information to determine legal liability and mitigate financial risk.
* Conduct detailed interviews with claimants and prepare comprehensive reports for insurers, legal teams and senior managers.
* Act as the Instructing Officer during negotiations and settlements for allocated claims.
Property Surveys & Technical Inspections
* Undertake detailed specialist surveys of dwellings to identify defects, disrepair or statutory breaches.
* Prepare contract specifications and technical documentation for remedial works.
* Ensure all inspections and works comply with statutory, regulatory and internal standards.
Contractor Management & Quality Assurance
* Manage contractors delivering remedial works, ensuring quality, safety and value for money.
* Monitor progress, inspect completed work and ensure full compliance with agreed specifications.
Damp, Mould & Defect Monitoring
* Monitor all reports relating to damp, condensation, mould and associated defects across the housing stock.
* Identify trends, emerging risks and areas requiring action, reporting findings to senior management.
Expert Witness & Legal Support
* Serve as the designated Expert Witness for the organisation in legal proceedings.
* Attend court hearings and provide professional evidence in support of the authority’s case.
* Ensure timely provision of disclosure documents, witness statements, legal files, rent account information and completion notices.
Requirements
Ideal Candidate ProfileEssential Skills & Experience
* Experience in housing maintenance, building surveying or property compliance.
* Strong understanding of disrepair legislation, statutory nuisance, health and safety and landlord responsibilities.
* Ability to analyse information and make sound decisions in complex cases.
* Experience working with contractors and managing property-related remedial works.
* Skilled in preparing technical reports, specifications and legal documentation.
* Strong communication skills, with the ability to engage confidently with tenants, contractors, solicitors and insurers.
* Excellent organisational skills and the ability to manage multiple cases concurrently.
Desirable
* Experience acting as an Expert Witness.
* Knowledge of housing repairs legislation and local authority procedures.
* Professional qualifications in building surveying, property maintenance or a related discipline.
Personal Qualities
* Professional, confident and calm under pressure.
* High level of integrity with a strong focus on accuracy and accountability.
* Problem-solver with the ability to use initiative in difficult situations.
* Strong attention to detail and commitment to high-quality standards.
* Positive team player with the ability to work collaboratively across departments.
Pre-Employment Requirements
* Proof of Right to Work in the UK
* Enhanced or Standard DBS Check (depending on requirements)
* Satisfactory employment references
* Compliance with safeguarding, data protection and confidentiality standards
* Participation in mandatory training and performance reviews
Benefits
Why Join?
* Play a vital role in reducing financial risk and improving housing conditions.
* Work on complex, high-impact cases involving legal, technical and operational responsibilities.
* Opportunity to develop specialist expertise in disrepair, housing claims and property standards.
* Be part of a team committed to delivering safe, compliant, well-maintained homes for residents.
How to Apply
If you have strong technical knowledge, excellent judgement and a passion for ensuring safe housing standards, click ‘Apply Now’ or send your CV to:
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Reference ID: OR18802