Our clients are seeking an experienced and discreet Estate/Household Manager to oversee three European residences and ensure consistent, high-level service across all properties. This is a hands-on managerial role requiring UHNW household experience or a background in luxury hospitality/yachting. The right candidate will be operationally minded, proactive, and able to anticipate needs while managing staff and logistics with professionalism and discretion. This is a remote role with travel to Milan, Ibiza, and London as required (property checks, openings/closings, staff training).
Duties to include but not limited to:
1. Property Operations: Ensure all three residences are guest-ready at all times; oversee housekeeping, presentation standards, and seasonal property openings/closings
2. Staff Management: Lead, train, and schedule household teams (housekeepers, seasonal staff, chefs, gardeners, maintenance contractors). Maintain SOPs and quality checks
3. Maintenance & Projects: Plan and supervise repairs, upgrades, and preventative works. Liaise with contractors, obtain quotes, and track completion
4. Logistics & Provisioning: Oversee inventories, grocery orders, and supplies. Coordinate chefs, menus, and guest entertaining as required
5. Travel & Lifestyle Support: Organise packing/unpacking, wardrobe systems, and family essentials. Coordinate with the EA on movements, flights, and calendars
6. Finance & Reporting: Manage budgets, invoices, service contracts, and monthly reporting to the principal
7. Security & Risk Management: Monitor systems, propose improvements, and keep contingency plans in place
Candidate Requirements:
8. Previous experience as an Estate/Household Manager for UHNW families, luxury hotel executive, or yacht Purser/Chief Steward(ess)
9. Senior leader in luxury 5-star hotels (Executive Housekeeper, Rooms Division Manager, Director of Guest Services, Head Butler, Assistant Hotel Manager)
10. Highly organised, anticipatory, and detail-focused, with discretion and confidentiality at the core
11. Hands-on leader able to train, delegate, and enforce standards
12. Fluent in English & Italian (Spanish an advantage)
13. Flexible, resourceful, and willing to travel regularly across Europe
Working Days/Hours: TBC
Salary: £85,000+ DOE