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View more categories View less categories Sector Retail and Wholesale Role Assistant Contract Type Permanent Hours Full Time
About the role
As a Team Leader within one of our Waitrose shops, you'll help create a memorable experience for our customers by providing Partner-led service and showcasing our passion for food. Your dedication to going the extra mile for both customers and Partners will enhance the Waitrose brand reputation and foster customer loyalty, while also supporting sales and profit growth.
Applicants must be 18 years or over due to working time regulations.
Key Responsibilities
Your role involves a variety of shop-keeping tasks to ensure efficient and productive operations, including:
* Supporting the shop's management team with managerial tasks and collaborating across departments to meet customer demand.
* Ensuring Partners operate safely and legally.
* Fulfilling online customer orders for delivery.
* Replenishing stock to keep shelves full and products well-placed.
* Supporting team members with checkout, Click & Collect, and on-demand orders.
* Contributing ideas to improve shop performance and reduce wastage.
* Maintaining a clean and safe working environment.
Essential Skills and Experience
* Strong people and leadership skills.
* Understanding of retail operations and commercial success.
* Experience in a customer-facing role.
* Good stakeholder management skills.
Desirable Skills and Experience
* Duty Manager Training (for internal Partners).
About The Partnership
We are the UK's largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership, responsibility, and rewards, fostering a culture of kindness, respect, and inclusion. We aim to create a workplace where everyone can thrive and contribute to building a happier world.
Additional Information
Some roles may require pre-employment vetting, including DBS checks and financial probity assessments. We encourage early applications as vacancies may close early if filled. We support flexible working arrangements; please discuss options with the hiring manager during your interview.
Company
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