Job Description
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.
Join us as a Senior Digital Product Designer
In this dynamic role, you'll have the chance to make a real impact by contributing to the product design and experience design strategy, as well as leading the delivery of associated strategic initiatives
You'll lead product design for mid-size and increasingly complex projects, ensuring designs are user-centred, inclusive, and aligned with experience design, business objectives, and enterprise strategies
This is an opportunity for you, as an evolving leader, to lead cross functional teams toward achieving project goals and best in class solutions, while continuing to develop your leadership skills and capabilities
We are offering this role for a period of 12 months
What you'll do
As a Senior Product Designer, you'll lead the scoping, direction, and planning of product design for mid-size and increasingly complex projects and programmes, while also contributing to the development of product strategy. A key part of your role is making sure that designs are user-centred, engaging, and functionally effective, supported by validated insights and aligned with business requirements. You'll also drive the execution of design across initiatives, innovating within defined constraints and balancing originality with usability, brand consistency, and technical feasibility to deliver impactful, scalable solutions. In this role, you'll act as an escalation point, remove blockers to maintain momentum and quality, and make informed design decisions within your defined authority so that all outputs support project objectives and business goals.
Moreover, we'll expect you to foster strong collaboration across design disciplines and other functions, engaging key stakeholders to make sure of alignment and effective delivery of projects, programmes, and strategic initiatives. You'll create, evolve, and promote design guidelines and standards to drive consistency, scalability, and high-quality outcomes across the bank. As part of your contribution to team and practice growth, you'll continuously develop your own expertise, including leadership skills, while coaching, mentoring, and providing constructive feedback to colleagues. You'll also play an important role in strengthening the overall maturity of the design practice.
In addition, you'll be:
Enabling collaboration across multiple disciplines and functions for programmes and complex projects, ensuring clarity on responsibilities and deliverables for each discipline
Communicating the value and impact of product design decisions for projects and programmes to a wide range of audiences in a clear and compelling way
Acting as a key contact for stakeholders, managing expectations, influencing decisions, and resolving risks, conflicts, and alignment issues within defined authority and escalating when necessary
Shaping and evolving guidelines and standards to drive scalability, consistency, quality, accessibility, and inclusion in product design, and ensuring all outputs comply with necessary regulations
Supporting product design capability by coaching and mentoring colleagues, sharing best practice, contributing to community engagement, and proactively improving your own product design skills
The skills you'll need
We're looking for someone with a strong understanding of user-centred design and a comprehensive knowledge of digital product design within complex systems, including architecture, visualisation, and prototyping. You must also have a solid grasp of how to embed accessibility and inclusion into design. Experience delivering product design for mid-size and increasingly complex projects and programmes, informed and validated by user research, is essential too. This should be supported by a portfolio that demonstrates end to end design thinking from discovery through to UX exploration and UI delivery. The portfolio should showcase visually engaging product design, user-centred solutions, and clear rationale behind key design decisions.
To succeed in this role, you'll need experience working in multidisciplinary teams and collaborating effectively with cross-functional partners, along with proven leadership skills. Strong stakeholder management is also key, with a focus on clear communication, effective expectation management, and the ability to present the rationale behind your work while advocating for the value and impact of design.
In addition, you'll need:
Experience defining and leading design projects and programmes at pace, using agile delivery methods
Strong skills in design thinking, user experience design, interface design, information architecture, and prototyping
Experience supporting product design capability development including coaching and mentoring, as well as sharing constructive feedback and knowledge with colleagues
Experience working with complex corporate banking platforms, products and services would be beneficial