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Senior business analyst

Norwich
Arthur Recruitment
Business analyst
Posted: 18 June
The role

Senior Business Analyst – Insurance Transformation (London)

📍 London (Hybrid – 3 days in office)

💰 Competitive salary + bonus + benefits


Drive requirements and shape solutions across AI, claims and core system transformation

We’re partnering with a global insurer investing heavily in technology, data and underwriting transformation across its London Market business.


This is a high-impact Senior BA role, working at the heart of delivery across claims, policy administration, and data-driven initiatives.


What you’ll be working on

  • Claims automation and workflow transformation
  • AI-driven solutions for document processing and decision support
  • Policy administration systems and downstream integrations
  • Data migration and process optimisation across underwriting and claims


What you’ll be doing

  • Leading end-to-end requirements gathering and definition
  • Producing high-quality artefacts:
  • User stories, process flows, data mappings
  • Functional specifications and traceability
  • Working closely with developers, testers, and architects
  • Supporting UAT, defect resolution, and delivery assurance
  • Driving stakeholder engagement across underwriting, operations, and IT
  • Challenging and shaping requirements (not just documenting them)


What we’re looking for

  • 7+ years Business Analysis experience in insurance
  • Strong knowledge of London Market / Lloyd’s environments
  • Experience with claims and/or underwriting transformation
  • Exposure to policy administration systems (Guidewire highly desirable)
  • Experience working on data flows, integrations, or system implementations
  • Strong Agile delivery experience (user stories, backlog management)

💡 Exposure to AI, automation, or data-driven solutions is a strong advantage


Why this role

  • Work across cutting-edge programmes (AI, claims automation, Guidewire)
  • High visibility and influence across business and technology teams
  • Opportunity to shape end-to-end delivery and solution design
  • Strong investment in technology and transformation


(Due to the nature of the programme, priority will be given to candidates with recent London Market insurance experience)


If you have

👉 If you’re a technically strong BA who can translate complex insurance and system requirements into delivery-ready solutions please apply now for immediate consideration

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