Job Title: Self-Employed Concierge / Front of House (Ad Hoc & Cover Shifts)
Location: Manchester and Rochdale
Company: RG8 Facilities
Role Overview
RG8 Facilities is looking for a professional, self-motivated Self-Employed Concierge / Front of House to provide ad hoc cover across our developments. This role involves covering evening shifts, as well as annual leave and sickness for other team members. As a key member of our facilities team, you will act as the first point of contact for residents, delivering exceptional customer service and maintaining a high standard of presentation and security throughout the building.
If you have experience in concierge, front of house, hospitality, or customer service, and you're looking for flexible, self-employed work with a respected facilities management provider, we want to hear from you.
Key Responsibilities
* Resident Support: Be available to assist residents throughout your shift or ensure suitable cover/signposting when away from the desk.
* Ad Hoc Shift Cover: Provide flexible cover for annual leave, sickness, and unplanned absences, with availability for evenings and occasional weekends.
* Cleanliness & Maintenance: Carry out light cleaning duties during the night and report any maintenance issues promptly.
* Parcel & Key Management: Receive, log, store, and issue parcels and keys in accordance with company procedures.
* Access Control: Coordinate and supervise access for contractors, deliveries, and utility services while maintaining security protocols.
* Utilities & Reporting: Perform meter readings as needed and provide thorough, clear handovers to incoming team members.
* Safety & Security: Conduct routine building patrols, monitor CCTV, manage parking, and perform regular safety checks.
* Waste Management: Carry out bin rotation and liaise with waste collection services.
Ideal Candidate
* Previous experience in a concierge/front-of-house or customer-facing role in residential or hospitality settings.
* Flexibility and reliability to work ad hoc shifts, including evenings and cover for planned/unplanned staff absences.
* Excellent communication skills and a calm, professional demeanor when dealing with residents or incidents.
* Confident lone worker with the ability to use initiative and make informed decisions.
* Proficient with Microsoft Office (Word, Excel, Outlook) and capable of learning new systems.
* Trustworthy, well-presented, and committed to maintaining high standards.
Important Note
This is a self-employed position, offering flexibility and independence for individuals who are confident managing their own schedule and responsibilities. You will be responsible for your own taxes and insurance.
Why Join RG8 Facilities?
At RG8, we believe in building strong relationships — with both our clients and our team members. As a self-employed concierge, you'll enjoy the flexibility of freelance work with the support and professionalism of an established facilities provider. We're looking for resourceful, dependable individuals who take pride in their work and want to make a positive impact on the communities we serve.
Apply now to become part of the RG8 team and help us deliver service excellence, one shift at a time.
Job Types: Part-time, Freelance, Zero hours contract
Pay: From £12.21 per hour
Experience:
* Front of House: 1 year (required)
* Security: 1 year (preferred)
* Customer service: 1 year (required)
* Hospitality: 1 year (required)
Licence/Certification:
* SIA License (preferred)
Work Location: In person
Reference ID: FOH_Sheff