About The Role
Join the Samworth Brothers Team and become part of our dynamic family!
At Samworth Brothers, we genuinely care about our colleagues and strive to create an engaging environment that values your unique contributions. We are committed to your success and offer a range of exceptional benefits that support your life and personal aspirations:
* Enhanced pension scheme
* Private health scheme
* Employee discount scheme
* Annual pay reviews
* Profit-related pay
* Training and growth opportunities
The Opportunity
We are looking for a Customer Service Advisor. Your responsibilities will include:
* Handling new account queries and courtesy calls
* Manual order processing and credit management
* Service level reporting
* Customer liaison and updates on new developments
* Handling complaints and delivery inquiries
The Ideal Candidate
We value collaboration and diversity. To succeed, you should have:
* Experience in a similar role within manufacturing or a commercial setting
* Customer call handling experience with confidence
* Ability to build rapport quickly
* Proficiency in Excel and reporting
* Strong organizational skills and ability to prioritize tasks
We foster an engaging and inclusive work culture where personal accountability and pride in work are encouraged. Building positive communication and strong collaborative relationships is essential.
Join us at Samworth Brothers, where you'll be more than just a team member – you'll be an integral part of our thriving family. Apply today and start an exciting journey with us!
About Us
Food For Now was established in 2019, specializing in daily deliveries of short shelf-life products. We are growing steadily, delivering a wide range of products and brands to diverse customers.
At Samworth Brothers, we take pride in our family-oriented culture and teamwork. We offer stability within a larger group and opportunities for career progression. We invite you to be part of our family and support us in delivering excellent products to our customers.
Important Notice: Samworth Brothers does not engage with unlicensed gangmasters or third parties. We will never ask for money in exchange for employment. If you have any doubts, please contact an official Samworth Brothers representative.
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