Role overview:
A Content Assistant is responsible for the day to day management of our site and app channels across the UK and EU. This involves working closely with various Content Management Systems (CMS) and also aiding the ideation process of typical pushes and at key trading periods throughout the year.
They’ll need to be competent with Microsoft Office and a wide range of other systems – plus, approach their work with a creative mindset and outlook.
Responsibilities:
* Ensuring all content is displaying as expected across all JD UK and EU touchpoints – site and app.
* Ensuring timed product launches are executed smoothly and without issue.
* Ensuring customer journey is smooth and effective from all site touch points through to purchase.
* Assist the wider JD EMEA content team with content briefing.
* Complete competitor reports across relevant competitors to ensure we are best in class & competing
Role objectives and KPI’s:
* Seamless user journeys and consistent content across all channels – leading to improved engagement and conversion rate.
* Ensuring a good bank of content is created for up to 2 weeksin advance – that way, the team can be flexible.
* Quick turnaround times of priority jobs – especially around customer-facing trade priorities.
* Displaying confidence around all systems used and ability to work on a wide range of tasks without issue.
Skills and Experience:
* Committed to working as part of a team
* And work in every aspect of the team (campaign, trade, experiment projects)
* Pro-active with a positive attitude
* Able to work quickly and effectively whilst maintaining a high level of quality and managing workloads
* Organised and be able to manage own workflow
* Ability to clearly articulate ideas to line manager and other team members
* A forth-coming creative mindset
This is an entry-level position, so any experience is a desirable. Typically, stronger candidates possess a university degree and will have their own content-related interests and a passion for sports fashion.