Salary: £55,000 - 65,000 per year Requirements: 5 years experience working in Managed Services Strong experience supporting Enterprise LAN, Data Centre, and SD-WAN environments CCNP certification (or equivalent experience) required Experience working with one or more of the latest Cisco technologies such as: - FirePOWER - DNAC - ISE - SD-Access - ACI / Nexus Dashboard - Catalyst Excellent written and verbal communication skills Ability to interface confidently with both technical and non-technical stakeholders Experience acting as an escalation point or providing technical leadership Responsibilities: Managing and troubleshooting complex customer network environments Acting as a senior escalation point across Enterprise networking and security issues Supporting major incidents and leading technical resolution Acting as a key technical contact for client stakeholders Supporting solution improvements and optimisation Keeping up to date with the latest trends and advancements in networking technologies Technologies: Cisco LAN Network Nexus Security More: We are a fast-growing, specialised Network & Communications Managed Service Provider based in London, offering a hybrid work environment. Our team is expanding, and we deliver full managed services across Enterprise Networks and Next Generation Security. We focus on employee development with paid certifications and clear opportunities for career progression and technical advancement, allowing our engineers to work with and upskill in the latest technologies. last updated 8 week of 2026