Job Description
As the first point of contact for our colleagues and visitors, you will be responsible for ensuring the smooth and professional running of the Reception Desk. You’ll deliver a high-quality, welcoming service that reflects the Carnival UK brand and values.
With your excellent organisational and communication skills, you’ll play a key part in creating a positive and efficient working environment for everyone.
This role is classified as CUK14 and is available on a full-time 5-month fixed term basis.
Requirements: What You Need to Succeed
Successful candidates will possess:
* A proactive attitude and willingness to learn
* Computer literate and great communication skills
* Adaptable to changing priorities and excellent attention to detail
* Previous customer facing experience is advantageous
We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. The role requirements here should be seen as a guide, not a checklist.
About You: The Ideal Candidate
Your unique personal attributes will be essential to distinguishing yourself. If you possess qualities that can drive success, you’ll make a great addition to our team.
Desirable Skills (not essential):
* Organise and maintain requests for company ID cards
* Use Access Control system, to produce visitor/staff access passes and update records
* Review and maintain Access Control system ensuring accuracy, e.g., joiners, leavers
* Pre-book visitor requests utilizing Visitor Management system, including check-in and check-out
* Handle queries from internal and external stakeholders face-to-face, via phone, or email
* Switchboard and call handling
Why Join Us?
We are about being part of a community that values growth, work-life balance, and wellbeing. Some of our benefits include:
* Employee Discounted Cruising plus Friends and Family offers
* Recognition scheme with prizes and awards
* Regular office events including live entertainment, lifestyle events, and charity fundraisers
* Extensive learning and development opportunities
* Onsite restaurant offering healthy meals
* Discounted retail and leisure via discounts portal
* Minimum 25 days leave, bank holiday allowance, and holiday trading scheme
* A friendly welcome with help settling in
Take the Next Step
Due to the popularity of our roles and our commitment to finding the best talent, applications may close early. Don’t miss out on this opportunity to join a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
#Job Functions: Administrative; General Business; Human Resources
About Us
Holidays are one of life’s greatest pleasures. Having the chance to relax, escape, and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take pride in our iconic brands, P&O Cruises and Cunard, delivering joy, adventure, and memories for over 350 years.
Our diverse teams share high standards, heartfelt values, and a passion for our purpose. We support a culture of safety, sustainability, compliance, diversity, equity, and inclusion. Through our efforts, we aim to become Travel’s Employer of Choice.
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