Looking for a Resident Liaison officer to join a leading Maintenance Contractor working on a planned works contract Offering a competitive salary of up to £30,000 + car allowance and benefits Working on Planned maintenance contract carrying out fire remediation and external works you will provide support to a well established team that deliver a high quality service Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and proceduresRequirements: Previous experience in a RLO role within a similar industry, ideally Social Housing Have a full UK driving licence and own vehicle Able to cover St Albans and surrounding areas Are an excellent communicator comfortable with in person and telephone conversationsIf you are interested in this role please attach an updated cv and we will be in touch Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to li...