Job overview This is a key role supporting the effective and timely discharge of patients and the smooth running of ward capacity. You will play a central part in coordinating patient flow, acting as a single point of contact for bed availability and allocation within the ward. The role requires a proactive, organised and responsive approach, maintaining a real-time understanding of current and predicted capacity while ensuring discharge processes are well planned and delivered efficiently. You will work closely with multidisciplinary teams both within the Trust and externally, helping to reduce delays and improve patient experience. Priority will be given to colleagues identified as at risk through the Trust’s redeployment process. Please note the advert may close earlier than the stated date due to high levels of interest. Advert Support the Ward Manager and Ward Coordinator in maintaining safe and effective patient flow Act as a central point of contact for ward bed availability and allocation Maintain accurate, real-time information on systems such as e-track and ward whiteboards Attend whiteboard rounds, identify required actions and actively manage discharge plans Focus on patients with predicted discharge dates within the next 72 hours to support timely discharge Liaise with Duty Managers when beds become available Coordinate admissions, internal transfers and external transfers Work with Transfer of Care teams and clinical specialties to minimise delays Working for our organisation This role offers the opportunity to directly impact patient experience and flow within the hospital. By supporting safe and timely discharge, you will help improve patient outcomes and ensure beds are available for those who need them most. You will be part of a supportive multidisciplinary team, working in a role where your organisation, judgement and coordination make a real difference every day. Detailed job description and main responsibilities Assist in completing discharge checklists and ensure plans are clearly documented Chase clinical teams for discharge summaries and support timely provision of TTOs Ensure patients and carers are informed and prepared for discharge Expedite diagnostic requests and escalate delays appropriately Prepare documentation for patient transfers, including photocopying and organising notes Disclosure & Barring Check Fee Where your role requires a DBS check, the Trust will pay the fee upfront and reclaim the cost (including a £5 admin fee) from your first month’s salary. Volunteers are exempt. Our Values – At the heart of all we do We recruit not just for skills but for behaviours aligned with our core values: dedication, care, courage, and innovation. Show us how you live these values in your application and interview. Early closure notice We may close this advert early if we receive enough applications—please apply without delay. International Applicants & Sponsorship We welcome applications from those needing UK sponsorship. From 2021, most non-UK/Republic of Ireland nationals need a visa to work in the UK. Important: Salary thresholds and visa rules changed in 2024 — check your eligibility here: www.gov.uk/check-uk-visa. If applying from overseas, you may also need to provide criminal record certificates for countries lived in for 12 months in the past 10 years.