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Medical secretary

East Grinstead
Queen Victoria Hospital NHS Foundation Trust
Medical secretary
Posted: 25 June
Offer description

Job Title: Secretarial and Administrative Support - Corneo Plastic Department

We are seeking a keen and enthusiastic individual to provide strong secretarial, organisational, and administrative support within our Corneo Plastic Department, supporting corneal consultants.

The successful candidate will ideally have a medical secretarial background with strong computer skills, including fast and accurate audio typing. Key skills required are excellent verbal and written communication skills, a keen eye for detail, good time management, and the ability to work to tight deadlines, prioritising workload under pressure while working efficiently as part of a friendly, busy team. The role involves ensuring the best possible care for our patients in a timely manner while adhering to targets.


Responsibilities:

* Provide full secretarial and administrative support to the Corneo Plastic Department.
* Handle confidential and sensitive information written, aural, or verbal, exchanged with patients, relatives, staff, or external parties.
* Review and manage the patient pathway to ensure all Oncology and RTT targets are met, escalating concerns when they arise.
* Communicate sensitively and appropriately with patients suffering from serious illnesses.


About Us:

Rated GOOD overall with outstanding care by the CQC, our specialist NHS hospital provides life-changing reconstructive surgery, burns care, and rehabilitation services across the South of England and beyond. We are a centre of excellence with an international reputation for pioneering advanced techniques and treatments. Our commitment to high-quality care and excellent clinical outcomes is reflected in our patient satisfaction surveys, with an average of 98% of inpatients recommending us.

Our success is driven by skilled and enthusiastic staff and a strong culture of partnership. We are dedicated to staff training and development, supporting continuing education and learning.


Contact Details:

For further information or informal visits, please contact:

* Name: Abigail Young
* Job Title: Service Coordinator – Oral & Maxillofacial Unit
* Email: abigail.young@nhs.net
* Telephone: 01342 41 4301
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