Company Overview
Our client is a growing pharmaceutical business with a strong presence in the healthcare space. With a collaborative and fast-paced culture, they are focused on improving patient access and delivering high-quality products across the market.
This is a brand-new role, created due to business growth, offering the opportunity to make a real impact and shape how the position develops.
The Role
This is a highly varied and central role within the business, providing operational, administrative, and coordination support across multiple functions, including Commercial, Marketing, and Leadership.
You'll be responsible for ensuring the smooth running of daily operations, managing data and trackers, handling enquiries, and supporting key business processes.
Key Responsibilities
Operations & Coordination
Manage and maintain business trackers and logs (primarily in Excel)
Coordinate workflows and ensure tasks are followed through to completion
Support supplier onboarding and internal processes
Arrange deliveries, couriers, and stock coordination (including third-party sites)Administration & Business Support
Provide administrative support to the Commercial team
Organise meetings, including diary management for senior leadership (including the CEO)
Support travel bookings and logistics
Assist with marketing materials, product samples, and campaigns
Prepare presentations and documents for meetingsData & Reporting
Maintain accurate data across systems (Excel, SharePoint, CRM tools)
Produce trackers, reports, and logs to ensure visibility of activity
Use AI tools (e.g. Copilot) to generate reports and improve efficiency
Manage mail merge campaigns and data listsCustomer & Stakeholder Communication
Manage shared mailboxes and respond to enquiries from customers and patients
Handle incoming leads and route appropriately
Liaise confidently with internal teams, suppliers, and senior stakeholdersCompliance & Process
Support documentation, SOPs, and work instructions
Assist with compliance tracking (training provided)
Support contracts, CDAs, and pricing documentation for hospitals
What We're Looking For
Highly organised with strong attention to detail
Confident working in a fast-paced, varied role
Strong communication skills and comfortable speaking with stakeholders at all levels
Proactive, able to take ownership and think independently
Good working knowledge of Microsoft Office (Excel, Outlook, PowerPoint, SharePoint)
Comfortable working with data, trackers, and reportingDesirable:
Experience in a regulated or compliance-driven environment
Exposure to CRM systems or data tools
French language skills
The Team & Environment
Reporting into the Business Enablement Manager
Working closely with Commercial, Marketing, and senior leadership
Collaborative, cross-functional environment with lots of exposure
Benefits
Private Healthcare
23 days holiday + bank holidays
5% pension contribution
Life insurance
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