Analyst Quality Engineering – Automation & AI page is loaded## Analyst Quality Engineering – Automation & AIremote type: Office Worker (NOT Remote)locations: IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 26, 2026 (29 days left to apply)job requisition id: R-98408**Job Description:****R-98408 Analyst Quality Engineering – Automation & GenAI****Overview**Join the Agent Assist (Salesforce) automation team to build, maintain, and extend end-to-end automated test suites for Web, API and mobile flows. Work closely with developers, QA and DevOps to keep CI/CD pipelines and reporting reliable.**Key Responsibilities*** Should have proven track-record in implementing GenAI use cases in Automation testing to improve overall efficiency* Design, optimize, and evaluate prompts for LLMs to achieve precise and contextually appropriate outputs across diverse use cases* Architect and implement dynamic context management strategies, including session memory, retrieval-augmented generation, and user personalization to enhance agent performance.* Integrate, fine-tune, and orchestrate LLMs within automation frameworks* Build and manage complex conversational and agent workflows using frameworks like Lang Graph to support multi-agent or multi-step solutions.* Implement testing, monitoring, and evaluation pipelines to continuously improve prompt effectiveness, context handling, and overall agent performance.* Design, implement and maintain automated test cases using Robot Framework and Python for Web, API and mobile (Appium) test suites.* Create and maintain mobile automation scripts (Appium) for iPad test scenarios and troubleshoot device/session issues.* Develop and maintain CI/CD pipeline scripts (Jenkins, GitHub Actions) to run, collect and publish test results and reports.* Integrate and manage test reporting (Robot reports, HTML email templates, artifacts) and automate post-build steps.* Implement API tests (Playwright Request API or Python HTTP clients) and combine API+UI flows where needed.* Triage automation failures, debug flaky tests, and coordinate with product/dev teams to resolve CDEX/blocker items.* Write clear, maintainable test utilities, fixtures and helper libraries; enforce test data handling and tagging strategy.* Mentor junior automation engineers and participate in sprint planning, retrospectives and code reviews.**Required Skills & Experience**- ~ 4 years professional experience in test automation or software QA.- Strong proficiency in Python and Robot Framework or Selenium with Java/Python or Playwright.- Hands-on experience with Appium for mobile automation (iOS/iPad).- Experience writing/maintaining Jenkins pipelines and GitHub Actions workflows.- Familiar with API testing (requests, Playwright Request API or similar) and JSON/XML validation.- Solid knowledge of CI/CD, test reporting, artifact management and automated email notifications.- Comfortable debugging build failures, shell scripting, and reading/modifying Groovy pipeline scripts.- Basic understanding of SCM tools like GitHub, GitLab or SVN and project management tools like JIRA, Zephyr,etc.- Good communication skills and experience collaborating across QA, DevOps and engineering teams.**Nice-to-have**- Experience with Playwright (Python) for API or UI tests.- Prior exposure to enterprise proxies, HAR recording and test parallelization.- Experience with test flakiness analysis and reliability engineering for tests.- Prior work experience with Salesforce automation.**Tools & Technologies**- Selenium or Playwright, Robot Framework, Appium, Python or any other automation framework, GitHub.- Having exposure to Jenkins (Groovy pipelines) as pipeline and GitHub Actions.**Additional information (if any):** Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud etc.**Certification:** Good to have Automation Testing Certifications**Education Qualification:** Bachelor’s/ Master’s degree in computer science or related fields**Weekly Hours:**40**Time Type:**Regular**Location:**IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator BldgIt is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. #J-18808-Ljbffr