Account information:
We're a dynamic, fast-growing distributor of high-quality specialist products for life science research. From molecular biology reagents and chemicals to cutting-edge cell & gene therapy tools and biospecimens, we supply researchers at leading academic institutions and pioneering biotech firms across Europe and the US.
Our mission? To accelerate scientific discovery by connecting researchers with breakthrough technologies-and to support them every step of the way.
Role overview:
This is more than just a sales role, it's a gateway into the heart of life science innovation. Based in our vibrant Cambridge office, you'll work closely with our Benelux field sales team, building relationships with researchers, helping shape purchasing decisions, and driving business growth.
You'll be the go-to person for remote customer engagement, supporting the entire sales pipeline and making sure our customers receive outstanding service from first contact through to after-sales support.
Key duties and responsibilities:
Engage with Researchers: Respond to customer enquiries via phone and email, understand their research needs, and recommend solutions from our diverse product portfolio.
- Drive Sales Growth: Support the full sales cycle-qualifying leads, quoting, and helping close deals.
- Collaborate Across Teams: Be the crucial link between field sales, marketing, customer service, and business management.
- CRM Mastery: Keep track of all leads and communications using HubSpot CRM to ensure no opportunity is missed.
- Support Campaigns: Help deliver targeted marketing campaigns and product promotions.
- Represent the Brand: Occasionally attend industry conferences, exhibitions, and trade shows.
- Stay Ahead: Participate in regular training to build your scientific and commercial know-how.
Person specification:
A degree in a life sciences field (e.g., Biology, Biochemistry, Biotechnology).
Strong communication skills and a customer-first attitude.
A proactive mindset with a genuine interest in commercial life sciences.
Comfortable working in a fast-paced environment with a collaborative team.
Bonus: Experience with CRM systems (e.g., HubSpot) or a background in sales/support.
Package
Competitive base salary
Hybrid working
Bonus Scheme
22 days + bank holidays + Christmas
Healthcare