Are you looking for your first field-based role in agency sales or trade partnerships? Do you have fantastic long-haul, tailor-made knowledge and experience? Do you want to join an award-winning tour operator?
At Gold Medal, we’re delighted to be expanding our trade partnership team to support our agent partners in Northern Ireland. This is a great role for anyone looking to move into a field-based role who has retail travel industry knowledge or experience.
As a Trade Partnership Executive, you’ll be actively selling and promoting our full range of products as well as supporting our Trade Partnership managers with the implementation of new sales initiatives to drive our agent partners’ business forward.
You need to be based in Northern Ireland and extensive travel will be required within the region as well as across the UK and overseas. Some weekends and evenings will be required to attend events and fam trips etc.
dnata Travel Group B2B is the UK’s biggest B2B-only tour operator and comprises of flagship brand Gold Medal and three specialist brands – Pure Luxury, Cruise Plus and Incredible Journeys. We pride ourselves on our truly ‘agents-first’ approach and our strong mutually beneficial and supportive relationships with a huge range of supplier partners across the industry. We are part of the Emirates group.
Job Accountabilities
1. Visit and work proactively with agent partners to raise the profile and improve the performance of our B2B brands
2. Utilise available tools to improve performance, ensuring ROI on time; including conference/video calls, group forums, managers meetings, multi-site training, conferences & roadshows etc.
3. Work proactively with all departments to strengthen the internal knowledge of our agent partners.
4. Work with the Agency Sales Support Team to improve agent communication, service & resolving booking issues.
5. Support our Agency Sales Team with call handling, event planning and agency support.
6. Engage in close working relationships with key suppliers, to include training, joint sales calls, hosting roadshows and other partner activity.
7. Take personal responsibility for updating your own knowledge of product and brand campaigns and share your knowledge for the benefit of partnerships
8. Work closely with the Trade Partnership Managers to support the delivery of revenue & margin
9. Keep your social media channels up to date to promote business messages
10. Feed market intelligence back to the business
To be considered for this role, we need you to have the following skills, experience and qualifications:
11. A sound knowledge of retail travel, especially B2B products and long haul scheduled travel
12. Excellent communication skills
13. A confident presenter
14. Strong time management & planning skills and able to prioritise and manage several different tasks at once.
15. Great problem-solving skills
16. Results and target orientated.
17. A good understanding of IT & social media
18. Able to work on your own initiative and contribute positively to the team environment.
19. Full, clean driving licence
We have some fantastic benefits, making us a great place to work:
20. Travel discounts – we have a dedicated Staff Travel Team to source the best deals for our people
21. 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
22. Additional annual leave purchase scheme
23. Company pension scheme
24. Life assurance
25. Low-cost health care for you and your family
26. Employee Assistance programme
27. Mental Health First Aiders
28. Ongoing development – we have an in-house People Development Team
29. Industry/social events – including supplier events, office socials & parties and pop-up shops
30. Reward & recognition programme
31. Belong programme - Employee Resource Groups (ERGs) that play a crucial role in implementing our DEI strategy
32. Volunteer days – one day’s paid leave each year to volunteer with a registered charity
33. dnata4good – supporting the local communities we work, live and thrive in
34. Refer a friend scheme
35. Free eye care tests
36. Free Taste Card membership– offering discounts on dining out, movies, attractions, takeaways and online shopping
37. Casual dress code in the office with free tea and coffee.