Job Title: Sales Manager
Reports to: Sales Director
Selling: A portfolio of restaurants
Location: London Bridge and on-site across South UK
About the Role
We are seeking a dynamic and driven Sales Manager to take the lead in selling restaurant and event space across a portfolio of restaurants in the South of the UK. This is a key role where you'll be responsible for growing revenue through reactive and proactive sales and building lasting client relationships across the leisure, corporate, and MICE sectors. This is a fantastic opportunity for someone with a strong track record in hotel sales who is passionate about hospitality, thrives in a results-driven team, and enjoys working with a variety of clients.
Key Responsibilities
* Deliver and exceed personal revenue targets across group bookings, meetings, and events for the designated portfolio.
* Consistently meet or exceed set KPIs, including conversion, email management, RFPs, client appointments, selling collateral, familiarisation trips (FAM trips), and networking events.
* Oversee the full lifecycle of client inquiries, from initial contact through to contracting, deposit collection, menu selection, creation of function sheets, and seamless handover to the operations team.
* Manage the events inbox efficiently, ensuring timely and professional responses to all inquiries in line with established response timeframes to consistently meet and exceed client expectations.
* Ensure all online lead generation platforms are consistently updated with current promotions, imagery, and accurate property information.
* Develop and execute a regional sales strategy to optimise revenue across the portfolio.
* Analyse performance data and sales reports to inform strategic decision-making and maintain alignment with individual and property-level revenue targets.
* Monitor competitor activity and broader market trends to identify emerging opportunities and areas for strategic growth.
* In collaboration with the Director of Sales, create and implement targeted account development plans to drive new business and increase share from existing clients.
* Manage and grow revenue from a dedicated portfolio of direct accounts and agency partners.
* Ensure all sales tools – including rate grids, proposals, digital collateral, and virtual tours – are up to date and utilised effectively throughout the sales process.
* Provide ongoing support to the Director of Sales with ad hoc projects and commercial initiatives throughout the year.
* Participate in regular sales and strategy meetings to support business development and conversion.
* Maintain and distribute weekly and monthly performance updates, highlighting progress against sales targets and key objectives.
* Present results, insights, and strategic updates to senior stakeholders across the business.
* Assist with budget planning and forecasting processes, including expense tracking and reporting.
* Conduct frequent competitor analysis to ensure the hotels and venues remain competitively positioned within the market.
* Collaborate closely with General Managers and the wider commercial and marketing teams to ensure alignment of sales goals and integrated campaign execution.
Why us?
* Referral scheme of up to £2000!! So spread the word.
* WageStream – track, stream, save & learn with your hard earned ££££.
* 50% discount on food and drinks across all our brands.
* Long service rewards including increased holiday and access to private healthcare.
* Discounted room rates at our award-winning hotels
* 50% off Private Event Space hires.
* Health & Wellbeing Support.
* Mental Health & Legal Guidance.
* Financial Support & Advice.
* Access to a wide range of discounts from well-known brands.
* Access to our Enrichment Days & Events Calendar.
* Apprenticeship Programmes tailored to YOU.