Job Description
Central Operations Coordinator
Location: Head Office, Tewkesbury, Gloucestershire
Contract type: Permanent
Hours: 35 hours per week (Monday to Friday)
Salary: £35,000 per annum
Join the Shoal at Weird Fish! We are a talented and Dynamic team who work hard and represent the retail lifestyle brand we love. We offer something different from the norm, a sense of fun, an eye for practicality and plenty of style and quality. We are looking for a passionate individual to join the team, to help us grow and shape the exciting journey we are on.
We are seeking a talented Central Operations Coordinator to join our Head Office team. You will be responsible for maintenance and daily operations across retail, concessions and Head Office locations. The role acts as a central point of contact between the centre and stores to maintain costs and grow revenue.
Your key areas of focus:
* Collaborate cross-functionally with VM, CRM, IT, HR, Merchandising, Marketing, Finance and shop fitters to deliver projects on time and on budget.
* Oversee all maintenance and manage relationships with contractors, landlords, and facility partners to minimise trading disruption and control costs.
* Assist with all Property renewal matters.
* Develop, implement, and refine Standard Operating Procedures (SOPs)
* across the retail estate.
* Ensure H&S compliance.
* Responsible for the SML retail system ensuring compliance across the estate.
* Facilitating retail stock request and delivery issues with central Merchandising and the distribution centre.
* Scheduling stocktakes and deal with supplier to ensure stocktakes are conducted correctly dealing with any issues.
* Responsible for maintaining the customer calendar / promo calendar from a retail perspective, populating any required detail, communicating weekly any outputs (DES)
* Lead the store and concession opening projects.
What our Shoal needs:
* You will have the ability to plan and prioritise your workload, with excellent organisational skills.
* Work collaboratively with Team members.
* Positively influence key stakeholders to achieve and drive results.
* Excellent communication skills with different stakeholders.
* You will be a self starter with the ability to motivate and work independently at times.
* Full UK driving license is required as you may be expected to travel to store locations form time.
What We Offer:
* Opportunities for professional growth and skill development.
* Ability to have input and impact in our organisation.
* A collaborative and supportive team environment.
* 25 days annual leave plus bank holidays. Annual leave entitlement increases with length of service increments.
* 50% employee discount on full price items.
If you are passionate about retail and have the skills and experience, we’re looking for, we’d love to hear from you!