Overview
Be part of a team that makes a real difference to children and families. We’re looking for a Medical Secretary to provide high‑quality secretarial support to our Paediatricians and ADHD Practitioners. In this role, you’ll play a vital part in ensuring clear, timely communication that supports safe and effective patient care. You’ll be responsible for accurately transcribing dictated medical reports using a digital dictation system, preparing clinical correspondence and working collaboratively with fellow medical secretaries as part of a supportive team. This is an ideal opportunity for someone who is organised, detail‑focused and motivated by contributing to positive outcomes in paediatric services.
Key responsibilities
* Accurately type and process dictated medical reports and correspondence from Paediatricians and ADHD Clinics, ensuring timely distribution
* Prepare and forward health reports and adoption medicals to relevant professionals within required deadlines
* Liaise with external and internal professionals as needed to support effective communication
* Manage team task lists and shared Outlook mailboxes efficiently
* Act as a key point of contact for clinical staff, responding to queries and providing administrative support
* Confidently use Microsoft Office applications and in‑house clinical database systems
Package and benefits
* A salary of £25,500 - £27,098 FTE with access to our group pension
* Free tea, coffee and milk at your base location
* Membership of My Reward Hub, giving you access to discounts on everyday purchases and cashback offers
* Access to wages as you earn them to help cover life’s emergencies
* Online and face to face help with mental and physical wellbeing, career coaching and counselling
* Access to eLearning, bespoke career pathways and continuing professional development
* An open, just culture encouraged to share ideas and contribute to transforming health and care
Essential qualifications
* Proven experience of digital audio typing and managing a busy workload
* Ability to work independently and collaboratively within a multidisciplinary environment
* Experience maintaining electronic records and working in line with Data Protection and Caldicott principles
* Strong IT skills, including confident use of Microsoft Word, Outlook, Excel and database systems
* Excellent communication skills, with the ability to handle sensitive and confidential information appropriately
* Highly organised, able to prioritise, meet tight deadlines and work accurately under pressure
* Professional, approachable and able to build effective working relationships with discretion and diplomacy
* Proactive mindset with confidence to suggest and support improvements to processes
* Ability to travel between base locations, with access to a car
Desirable qualifications
* Previous experience in a medical secretary role and understanding of medical terminology
* Audio typing qualification
* Experience using Lexacom or similar digital dictation systems
About the company
We change lives by transforming health and care. Established in 2006, we are one of the UK\'s leading independent providers of community health and care services. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities and directly help many people each year, guided by our values: we care, we think, we do.
We’re committed to equal opportunities and welcome applications from a broad, diverse range of people. We’re a Disability Confident Committed company, and we work to provide facilities and adjustments to be inclusive of everyone.
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