About us
Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Since 2015, we’ve been creating clothes that feel as good as they look, for people who embrace individuality, live with purpose, and want to leave the world a little better than they found it. Over the past decade, we’ve grown through creativity, bold ideas, and conscious choices and our values remain the same today.
About you
We’re looking for an experienced Supervisor to join our Flagship Store in Covent Garden on a full-time, flexible basis. As a key team member and brand ambassador, you’ll deliver exceptional customer experiences, champion our values of sustainability and conscious fashion, and help lead a passionate in-store team to success.
You’ll play a pivotal role in driving performance, supporting team development, and ensuring every customer leaves feeling inspired by both our products and our mission.
Your Day-to-Day
Sales & Customer Experience
* Create a warm, personalised shopping experience where every customer feels welcome and valued
* Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling
* Build strong product knowledge within the team, with a focus on Nobody’s Child’s collections, sustainability efforts, and bestsellers
* Handle customer queries and complaints with professionalism, empathy, and a solution-focused approach
Team Leadership & Development
* Support the Store Manager and Assistant Manager in delivering sales targets and store KPIs
* Help train, mentor, and onboard new team members—embedding our ethos and service standards
* Motivate and inspire colleagues to deliver outstanding service and represent the brand with confidence
* Step up as Duty Manager in the absence of senior management, overseeing daily operations and maintaining communication with the Area Manager
* Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet
Store Operations & Visual Merchandising
* Maintain high visual and operational standards, ensuring the store is clean, well-stocked, and on-brand
* Oversee stock management, including replenishment, deliveries, and inventory accuracy
* Support daily till operations, including refunds and end-of-day procedures
* Ensure fitting rooms and till areas are always tidy, organised, and customer-ready
What You’ll Bring
* Proven leadership experience in a fast-paced retail environment
* A genuine passion for sustainable fashion and our mission
* Strong communication, organisation, and team management skills
* A proactive, hands-on approach with a focus on delivering results
If this sounds like your next opportunity, please apply and we will be in touch!
At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey.