Are you an organised and proactive individual looking to join a thriving team within the property repairs sector
Our client, a leading repairs and maintenance contractor based in Manchester, is seeking an experienced Facilities Management Repairs Handler to join their busy office on a contractual basis.
The Role: As a Repairs Handler, you’ll play a key part in ensuring the smooth and efficient delivery of reactive and planned maintenance works. You’ll be responsible for coordinating operatives, managing appointments, and ensuring customers receive a high-quality and timely service.
Key Responsibilities:
* Scheduling and allocating work to operatives across multiple trades
* Liaising with tenants, clients, and engineers to arrange appointments
* Monitoring job progress and updating the internal system
* Managing diaries, ensuring SLA and KPI targets are met
* Handling incoming calls and emails in a professional manner
* Supporting the wider team with general administration tasks
Requirements:
* Previous experience in a repairs, maintenance, or housing scheduling role (essential)
* Strong organisational and communication skills
* Confident using scheduling or CRM systems
* Ability to work under pressure and manage a busy workload
* A team player with excellent attention to detail