Closing Date: 31st May
Contract Type: Permanent, Full Time
Salary: £34,- £37,
Hours: 35 per week
Location: Stirling Bus Station
Join the team keeping our communities moving!
Are you passionate about public transport and delivering reliable, high-quality services to our communities? We're looking for a motivated and dynamic Public Transport Operations Coordinator to take a leading role in managing and developing our in-house operated bus services.
This is an exciting opportunity to make a real impact, ensuring passengers have safe, efficient, and accessible transport every day.
About the Role
As a Public Transport Operations Coordinator, you will oversee the day-to-day delivery of council-run bus services, ensuring they operate smoothly, safely, and in line with service standards. You’ll be at the heart of operations—working closely with drivers, maintenance teams, key stakeholders and passengers to ensure services meet the needs of the communities and grow patronage.
Key Responsibilities
1. Coordinate and manage daily operations of in-house bus services
2. Monitor service performance, reliability, and punctuality
3. Line management of drivers
4. Liaise with vehicle maintenance teams to ensure vehicle availability and safety
5. Assist in timetable planning, service improvements, and reacting to operational issues
6. Respond to customer feedback and work to continuously enhance passenger experience
7. Work collaboratively with internal teams, external partners, and stakeholders
8. Ensure compliance with transport regulations, health & safety standards, and council policies
What We’re Looking For
We’re seeking someone with:
9. Strong organisational and problem-solving skills
10. Excellent communication and team coordination abilities
11. Knowledge of public transport regulations
12. A proactive, solutions-focused mindset
13. MS office skills
Ready to Apply?
If you’re ready to help deliver high quality transport services and play a vital role in keeping our communities connected, we’d love to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.
The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children and Adults. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.
Job Description
Additional Salary Information
Stirling Information
The Benefits
14. 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service) Pro-rated for part time roles.
15. Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
16. Biennial incremental progression until top of your payscale is reached
17. Membership of the Local Government Pension Scheme. For further details visit to 6 months full sick pay and 6 months half pay dependent on length of service
18. Carers Leave
19. Up to 4 weeks paid Paternity Leave
20. Access to Health & Wellbeing support
21. Ongoing opportunities for Learning & Development
22. Cycle to Work Scheme
23. Lift share Scheme
24. Car Lease Scheme
25. Technology Benefit Scheme