MWH Treatment are seeking a proactive and highly organised Digital & SHEQ Systems Support professional to provide critical support to both the Digital and SHEQ departments. This hybrid role plays a pivotal part in maintaining and improving system access, digital tool functionality, and user support across multiple platforms.
Key Responsibilities
Initial Projects (First 3–4 Months):
• System Migration: Transfer SHEQ forms from SharePoint and existing Field system to new system, involving detailed copy-paste and administrative work.
• Configuration: Build and configure administrative settings within new competency management system.
Ongoing Duties:
System Access & Support:
• Act as the first point of contact for access and support across core systems:
o Construction / SHEQ Field System
o Competency Management System
o 360 Photo System
o Digital Site Signage System (TBC)
o Asset Tracking Systems (TBC)
System Management & Configuration:
• Action and manage change requests such as:
o Adding new forms
o Creating/updating Inspection & Test Plans (ITPs)
o Building dashboards and reports
• Update form templates and workflows in line with parent company updates.
User Training & Onboarding:
• Manage digital training requests:
o Deliver remote assistance
o Schedule on-site sessions in collaboration with training leads
• Ensure system access for all new starters and integrate into the new starter onboarding process.
• Monitor team changes and coordinate refresher training sessions as needed.
Project Setup & Maintenance:
• Build project-specific ITPs, and configure assets, locations, and zones within systems.
• Set up and maintain digital tools before project commencement.
• Maintain consistency and quality of project standards including dashboards and reports.
Digital Site Signage Administration:
• Upload site team content and ensure all signage meets CMDP standards and communication protocols.