A Housing Association is seeking an experienced interim Data and Performance Lead to provide dedicated support to the Governance & Assurance Team over a 6-month period. The ideal candidate will bring strong analytical capability, excellent business intelligence skills, and the ability to translate organisational data into meaningful insight that supports decision-making at Executive, Committee, Board and operational levels. Working closely with the Head of Governance & Assurance, the post-holder will play a key role in strengthening the Performance Reporting Framework, ensuring high-quality, accurate and timely performance information across all areas of the business. The interim role will contribute to the development of several strategic reporting areas identified in the Business Plan:Health & Safety
* Automate production of our Health & Safety Scorecard
* Review and enhance our compliance dashboard, ensuring effective monitoring of prescribed timescales and actions.
* Extract and visualise data from Health & Safety Inspection Forms, producing dashboards that:
o Show compliance with inspection schedules
o Enable exception reporting
o Highlight defects requiring action
Regulatory & Compliance Reporting
* Support the development of Ofgem Heat Network Reporting, ensuring compliance with regulatory return requirements.
* Build dashboards to provide clear assurance of compliance with the Competence and Conduct Standard, in line with the action plan.
Operational Performance
* Develop dashboards for Voids and Arrears, ensuring:
o Visibility of the end-to-end key-to-key process
o Insight into performance trends
Reporting tailored for SLT, Executive and operational usersThe successful candidate must be proficient in:
* Business Intelligence and Data Visualisation Tools, including:
o Qlik
o Microsoft Excel (advanced)
o Microsoft Forms
o Microsoft Power Automate
* Data Modelling and Data Structure Design
* Process Mapping and Workflow Analysis
* Collaborative working with operational teams to understand local processes, system capabilities, and data sets
* Ability to interpret legislation, regulation, research, and best practice to shape new reporting areas