About The Role
We are looking to welcome a Quality Lead to be based in or around the Midlands region, ideally covering areas such as Nottingham, Birmingham, Wolverhampton, and Stafford, supporting our branches and sites across the wider region.
This role will be partnering with stakeholders and their designated area to drive quality performance, reduce internal failures, support customer satisfaction and strengthen compliance with ISO statutory, regulatory and customer requirements. This role combines front-line quality support with business-facing engagement, ensuring quality becomes part of everyday operational decision making.
It is essential that you have extensive knowledge using ISO9001 to be considered for this position.
Main Responsibilities
* Act as the dedicated quality lead within designated business areas and provide on the ground support to embed quality into operational planning, equipment preparation, installation work and project delivery.
* Leading teams in investigating quality incidents, supporting root cause analysis and preventative actions to improve operational performance and prevent reoccurrence.
* Proactively lead quality initiatives within the designated region to anticipate issues, prevent defects and improve delivery.
* Support customer meetings, audits and site visits within the region.
* Conducting periodic internal reviews or audits to ensure that compliance with external standards and internal procedures are followed.
* Analysing non-conformances and producing reports, statistics and recommendations as appropriate.
* Creating reviewing and amending internal processes as appropriate to maintain compliance with standards and best practice, continually driving improvement throughout.
Qualifications & Experience
* Comfortable working in a fast-paced, high-pressured environment with the ability to balance multiple workstreams, whilst also working with several different clients and building partners in parallel; ensuring smooth efficiency and strong output is achieved.
* Recent and relevant experience in similar role, ideally within Construction / Utilities / Pump / Plant Rental.
* Strong quality investigation and RCA capability.
* Detailed knowledge and experience with ISO9001 Internal Auditor or Lead Auditor.
* Compliant accurate record keeping.
* Ability to act proactively whilst maintaining a methodical, attention to detail approach.
* Excellent communication skills
* Knowledge of Health & Safety legislation and good practice.
* A full UK driving licence is required for this position due to the role requiring the need to travel to and from multiple locations.
* Ability and willingness to travel within the UK as and when necessary and staying away from home time to time.
What We Can Offer You
* Competitive salary
* Company car as an essential user
* Eligible for company bonus scheme (annual and quarterly payments)
* Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)
* Pension scheme with contribution based on total earnings not just salary
* 25 days holiday + 8 Bank Holidays
* Increasing annual leave entitlement with long service
* 3x your annual salary life insurance (DIS)
* Support for development and training
* Employee assistance programme (EAP) & access to Mental Health first aiders
* Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
* Employee referral scheme
* Hybrid working (i.e., working from home and in the office) pattern.
EDI Statement
Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.
We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
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