Customer Assistant – Macclesfield – £12.25ph
About LaplandUK
LaplandUK is the UK's most talked-about immersive Christmas experience, created with Hollywood set designers and West End theatre professionals. Each year, the event sells out within hours and welcomes hundreds of thousands of guests, including celebrities and members of the Royal Family. Families journey through a 4.5-hour theatrical world of storytelling, character interaction, and festive wonder, creating unforgettable memories.
The Role: Customer Assistant
As a Customer Assistant, you'll focus on delivering outstanding guest service in our themed shops. From welcoming families and answering questions to supporting purchases at the tills, your warm and professional approach will ensure every visitor enjoys a magical shopping experience.
You will:
* Greet and support guests with their purchases
* Deliver excellent customer service and resolve queries quickly
* Process transactions accurately and confidently
* Restock shelves and maintain festive product displays
* Keep the shop tidy, safe, and well-presented
* Work closely with your team to ensure smooth daily operations
What We're Looking For
* Friendly and confident communicator with strong customer focus
* Reliable, punctual, and detail-oriented
* Comfortable handling payments and working in a fast-paced environment
* Team player with a positive, professional attitude
Key Dates
* Paid training: 24 Oct – 12 Nov (selected days)
* Live event: 13 Nov – 24 Dec
Pay & Benefits
* £12.25 per hour + holiday pay
* Free hot meal each day, plus unlimited tea, coffee and soft drinks
* 20% staff discount in LaplandUK retail shops
* Free on-site parking
* Free shuttle service from Macclesfield Train Station
We're nearing the end of our recruitment, so don't miss your chance to be part of the magic this Christmas – apply today
Job Types: Full-time, Part-time, Fixed term contract, Zero hours contract
Contract length: 9 weeks
Pay: £12.25 per hour
Expected hours: 24 – 40 per week
Benefits:
* Canteen
* Discounted or free food
* Free or subsidised travel
* Free parking
* On-site parking
* Shuttle service provided
* Store discount
Work Location: In person