Overview
The Quality Control Engineer is responsible for ensuring that all products and services meet customer specifications, internal standards, and legal requirements. This is achieved by reviewing and creating work instructions, conducting rigorous inspections throughout the production process, and driving the investigation and resolution of any quality issues. The role is crucial for maintaining the company's quality management and calibration systems, and for liaising with customers, suppliers, and external inspectors to uphold the highest standards.
Responsibilities
* Conduct and record comprehensive inspections on incoming materials, in-process work, and final products.
* Perform internal QMS and product-specific audits, and coordinate inspections with customers and third parties.
* Stop any process or delivery if quality compliance is at risk, immediately informing the Production Manager.
* Review and issue clear work instructions for contracts to meet customer and internal standards.
* Raise, review, and manage Non-Conformance Reports (NCRs), concession reports, and material certifications.
* Initiate and participate in investigations into warranty claims and quality problems, utilizing Root Cause Analysis (RCA).
* Assess claims and coordinate corrective actions, driving continuous improvement to enhance processes and reduce waste.
* Maintain the company's Quality Management System (QMS) and observe its effectiveness.
* Manage the equipment calibration system, performing internal calibrations and coordinating external ones.
* Liaise with customer representatives and suppliers to ensure they understand and adhere to all quality requirements.
* Collate data dossiers and support the Operations Manager in compiling and publishing KPIs.
* Advise staff on health and safety hazards and stop any unsafe actions observed.
Qualifications
* CSWIP 3.0 or higher is a minimum requirement.
* PCN level II for MPI and DPI, or an equivalent qualification.
* An apprenticeship certificate in a relevant engineering discipline is preferred.
* Extensive knowledge and understanding of reading and interpreting engineering drawings.
* Experience working within a manufacturing environment is essential.
* Proven experience dealing directly with external suppliers and customers.
* Familiarity with the requirements of Quality Standards such as ISO 9001 and industry standards like ASME.
* Proficient in the use of Microsoft Office (Word, Excel, PowerPoint).
* Enthusiastic, conscientious, results orientated, self-motivated with a ‘can do’ attitude.
* Developing strong working relationships with the team and customers.
* Good communicator to all levels in and outside of the business.
* Ability to work well under pressure in a demanding environment.
* Good planning and organisational skills.
* Willingness to learn and apply the Unipart Way principles and tools, including OCCs.
Unipart House
Garsington Road
Cowley
Oxford
OX4 2PG
Tel: 01865 778966
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