We're looking for a proactive, solutions-driven Business Applications Specialist to join a dynamic IT function supporting critical operational systems across logistics, warehousing and transport. This is a hands-on role for someone who thrives on ownership, enjoys solving complex problems, and can confidently bridge the gap between technical systems and business needs.
What you'll be doing
* Taking the lead on key business systems, ensuring data integrity, performance and reliability
* Supporting users and troubleshooting issues to keep operations running smoothly
* Managing system configuration including customer onboarding, contracts and charging structures
* Working closely with internal IT teams and external vendors to deliver enhancements and upgrades and having the ability to communicate to technical and non-technical people.
* Driving continuous improvement by analysing processes and implementing smarter solutionsCreating clear procedures and documentation to strengthen system governance
* Becoming the go-to expert for your applications, reducing reliance on third parties
What we're looking for
* A self-starter who can manage priorities and deliver results independently
* Strong communicator, confident engaging with stakeholders at all levels
* Analytical thinker with a methodical approach to problem-solving
* Experience supporting business systems in a fast-paced operational environment
* Passion for improving processes and driving real business value
* Calm under pressure with a strong customer-focused mindset
Why join?
* Play a key role in shaping and improving business-critical systems
* Work closely with both technical teams and operational stakeholders
* Opportunity to make a visible impact across multiple sites
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