Job Description
Site Operations Manager
Wolverhampton (on-site, Monday to Friday, 8:00–16:00)
£55,000–£60,000 per annum + car allowance + comprehensive benefits package
This is an excellent opportunity for an experienced Operations Manager to take full ownership of a busy, high performing site, leading a large team and owning service delivery, H&S and P&L for a key operation. If you enjoy being visible on the floor, solving problems in real time and driving continuous improvement, this role will suit you.
This organisation is a well-established specialist in information management and digital services, supporting a wide range of public and private sector customers with secure, compliant and environmentally responsible solutions. They operate across a national network of sites and bring together physical storage, digital transformation and technology led services to help organisations manage, protect and make better use of their critical data.
In this role, you will be the Site Operations Manager for their Wolverhampton digital site, accountable for end-to-end service delivery across operations, facilities, health and safety, people, reporting and compliance. You will lead and develop your on-site teams, ensure customer SLAs are consistently achieved, manage the site P&L, and look for ways to improve processes, costs and revenue opportunities. The operation runs Monday to Friday on a day shift, giving you clear structure while still being fast paced and varied.
The ideal candidate will be an experienced operations leader from a production, logistics, digital services or similar environment, who enjoys coaching teams, working to KPIs and making data driven decisions. You will be confident around health and safety, comfortable owning budgets, and used to working within accredited, regulated environments. Above all, you will bring a calm, people focused leadership style and a desire to drive change and continuous improvement.
This is a fantastic opportunity to join a market leader in a pivotal site leadership role, with national backing, strong values and genuine progression potential. If you want a role where you can put your stamp on an operation and build a high performing team, we would like to hear from you.
The Role
* Take full accountability for service delivery across the Wolverhampton digital site, covering operations, facilities, H&S, people and compliance
* Lead, coach and develop site teams, setting clear targets, holding regular 1 1s and driving a high performance culture
* Own the site P&L, managing budgets, costs and resource planning in line with operational forecasts and business targets
* Ensure all activity meets customer SLAs, quality standards and internal SOPs, while continually improving process efficiency and revenue opportunities
* Lead on site health & safety, infrastructure security and compliance, ensuring audits, inspections, mandatory training and incident reporting are completed to required standards
The Person
* Proven experience in a Site / Operations Manager role in a production, logistics, digital services or similar operational environment
* Coaching style of leadership, with a track record of leading and developing teams and creating a positive, performance focused culture
* Commercially aware and data driven, confident managing budgets, KPIs and operational management systems
* Strong understanding of health & safety and compliance, ideally within accredited environments such as ISO or similar (IOSH or similar H&S training beneficial)
* Excellent communicator, organised and resilient, with a continuous improvement mindset and the ability to work with stakeholders at all levels
* Candidates must be eligible for BPSS clearance for this position (Baseline Personal Security Standard)