Digital Systems Support and Training Officer | Greater Manchester Mental Health NHS Foundation Trust
Employer:
Location:
Pay:
Contract Type:
Contract
Hours:
Full time
Disability Confident:
No
Closing Date:
19/03/2026
About this job
We are looking to recruit to a vacancy within the team for a Digital System Support and Training Officer (DiSSTO).
Qualifications and Experience:
Applications are invited from suitably skilled individuals who have a proven track record of experience across a number of areas including:
* Training experience including determining training needs and learning objectives
* Development of materials, planning and delivering training courses
* Experience of fault analysis and corrective action
* Ability to prioritise workload and manage competing demands
* Ability to work with minimum supervision and use own initiative
* An understanding of the rationale and requirements of System Upgrade management
* Experience of providing a support service through a variety of methods
The ideal candidate will also possess the following attributes:
* The ability to manage multiple pieces of work whilst ensuring deadlines are met.
* The ability to problem‑solve and think innovatively to resolve issues
* Demonstrable interpersonal skills including both verbal and written communications
* Good time management skill
The Digital Systems Support & Training Officer will be responsible for supporting GMMH systems users with all aspects of systems administration and user training/support.
The role will focus on ensuring that systems users have appropriate support and guidance before, during and after they are given access to GMMH systems.
This will typically involve identifying training needs, determining learning objectives, developing training materials and planning/de delivering training to users.
The role will also involve certain system administration/maintenance duties in close liaison with IM&T colleagues, end users and staff within services.
Benefits
* Pay Enhancements - 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays. - 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
* Cycle to work scheme
* Salary sacrifice car scheme
* Blue Light Card Discounts This advert closes on Monday 2 Mar 2026
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