Job Description
The Opportunity A residential block management firm is looking to appoint an experienced Block Manager to join a specialist team. The business focuses purely on leasehold block management and works with a portfolio of high-quality developments, including high-rise and complex sites.
This role would suit an established Block Manager who enjoys working in a smaller, specialist environment where quality of management is more important than volume.
The Role Managing a residential leasehold portfolio of boutique developments, including some high-rise and higher-risk buildings.
You will be responsible for the full day-to-day management of your sites, acting as the main point of contact for leaseholders, directors and freeholders, while ensuring compliance, financial control and high service standards.
Responsibilities
* Day-to-day management of a residential leasehold portfolio
* Acting as the main contact for leaseholders, RMCs, RTMs and freeholders
* Managing service charge budgets and working closely with accounts
* Coordinating major works and maintenance projects
* Overseeing compliance, including building safety and high-rise requirements
* Handling arrears, debt recovery and contractor management
* Carrying out site inspections and attending meetings where required
* Maintaining accurate records using property management systems
The Person
* Solid experience in residential block / leasehold property management
* Comfortable managing developments independently
* Experience with high-rise or complex buildings preferred
* Strong client liaison and communication skills
* Good IT and admin skills, able to manage systems and documentation efficiently
* Stable work history preferred
* Ideally around 3+ years experience in a similar role
Skills and Experience
* Experience using block management software
* Good understanding of service charges and leasehold legislation
* Exposure to building safety / HRB requirements desirable
* Experience dealing with directors and resident committees
* Confident handling complaints and difficult situations professionally
Additional Information
* Hybrid working available