Overview
Join to apply for the Field Service Engineer, Earthmoving - Bathgate role at Liebherr Group.
Location: Bathgate, United Kingdom
Responsibilities
* Carrying out servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or if required at the appropriate depot.
* Diagnosing specific fault issues and action appropriately.
* Returning all warranty and other return parts cleaned and on time ensuring correct processes for packing and labelling.
* Ensuring all service information is read, understood and filed.
* Correctly filling all service manuals and that they are consistently updated.
* Undertaking all work strictly in compliance with manufacturer guidelines and recommendations.
* Escalating the appropriate action in relation to broken or damaged company equipment.
* Developing an effective working relationship with the support team at the depot and can support others where required.
* Maintaining a healthy and safe working environment for self and others through a clear understanding of workplace safety requirements and systems.
* Supporting the roles of others ensuring administration and paperwork is completed effectively and on time as and when required.
* Developing outstanding rapport and relationships with all customers.
* Coordinating with the customer ensuring that customer needs are understood and that a flexible approach is adopted to meeting their needs.
* Working with the customer in mind, making sure that quality work standards are maintained consistently and that post work, the repair site is clean and left in a condition that satisfies the customer.
* Effectively contributing to the improvement of work processes so as to drive greater efficiency.
* Ensuring that self-image is a key contributor to promoting company business, and maintains both personal image and vehicle condition and cleanliness to an exceptional standard at all times.
To be successful in a Field Service Engineer role, you'll need
* Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
* GCSE passes grades A-C in Mathematics and English
* Able to demonstrate previous experience in a similar role and/or industry
* Flexible approach to work
* Ability to use own initiative
* Computer literate and able to demonstrate uses of IT relevant to role
Our Offer
* The opportunity to work with an industry-leading manufacturer.
* Secure and progressive work environment.
* Competitive salary and benefits.
* Training and personal development
Contact
Aleksandra Szczepanska
LGB.careers@liebherr.com
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