Join to apply for the Digital Product Trainer - South West UK role at Straumann Group
Ideal location is Bristol, but we are open to considering candidates based in the South West.
Who We Are
At Straumann Group, we are pioneers in dental innovation, dedicated to empowering dentists, orthodontists, and labs worldwide with cutting-edge solutions that transform smiles and lives. We lead the industry in implantology, digital dentistry, and orthodontics, fostering a culture of trust, diversity, and continuous learning.
Job Purpose
The Field-Based Digital Product Trainer plays a crucial role in training and supporting dental professionals in the seamless adoption of Intraoral Scanners (IOS) and other Straumann digital solutions. This role involves working closely with enterprise solutions customers, private dental clinics, and laboratories to ensure successful technology integration, workflow optimization, and long-term digital adoption. The trainer will educate users on operating IOS effectively and support the Digital Success Manager in driving digital product adoption.
Key Responsibilities
1. Deliver engaging and structured training sessions to ensure confidence in integrating and utilizing IOS and other digital products.
2. Support the Digital Success Manager in driving successful digital adoption within practices and labs.
3. Work with practice managers, clinicians, and staff to enhance engagement and support practice growth through digital transformation.
4. Use data and customer feedback to assess engagement, identify challenges, and refine training strategies.
5. Monitor KPIs such as scanner usage rates and workflow efficiency to measure success.
6. Provide follow-up training and ongoing support to reinforce best practices.
7. Assist in creating and updating training materials based on advancements and feedback.
8. Support industry events and trade shows, representing Straumann’s digital solutions.
9. Assist the support team with troubleshooting and resolving basic technical issues related to digital solutions.
Requirements & Qualifications
1. Experience in training, coaching, or education, preferably in healthcare technology.
2. Understanding of digital dentistry workflows, especially IOS technology.
3. Experience supporting digital adoption and workflow integration.
4. Ability to simplify complex technology for training purposes.
5. Highly organized, self-motivated, with excellent communication skills.
6. Data-driven mindset with experience using analytics.
7. Basic troubleshooting skills and familiarity with digital support tools.
8. Comfortable with travel (up to 70%) and working in a dynamic, customer-facing environment.
Why Join Us?
Be part of shaping the future of digital dentistry. As a Digital Product Trainer, you will help professionals transition to digital workflows, impacting efficiency, patient care, and practice growth. Your expertise will maximize the value of digital dentistry for our customers and Straumann.
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