The South Holland Centre are looking for Box Office Duty Managers to join our busy front of house team here at South Holland District Council. The roles are casual zero hour contracts. If you enjoy working with people, have a keen eye for detail, and bring experience in customer service, we’d love to hear from you. Reporting to the South Holland Centre Manager, your role will be to provide a welcoming and friendly environment for our customers and to assist the manager and front of house team in delivering our varied programme of music, live theatre, comedy and functions. Your duties will be to process customer bookings, answer telephone queries and ensure the smooth running of shows and events. You will also assume the role of Duty Manager when required, ensuring the building and team is managed effectively during opening hours and events. To be successful, you will need: Experience working in a customer-focused environment is required. A willingness to work weekends and evenings and to work flexibly across the year. Able to engage with a diverse range of people in a calm, confident, and professional manner. Experience managing a venue, or a team would be desirable but not essential as full training will be given. An interest in theatre and performing arts would be advantageous! BENEFITS: We offer excellent terms and conditions of employment including: Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life Generous annual leave scheme option to buy more Employee Assistance Programme Employee Benefits Platform including retail, holiday, and leisure discounts Cycle to work scheme* Flu Jabs Free Eye Test voucher for regular screen users Flexible Working Policy Agile Working Policy* Car mileage reimbursement* Excellent career progression and training opportunities Long Service Recognition* *Certain restrictions may apply ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. If you are interested in having a confidential conversation about the role, please contact Jo Mackel, South Holland Centre Manager on joanne.mackel@sholland.gov.uk The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .