We are recruiting Security Officers to join our team at Birmingham Airport. In this critical frontline role, you will help keep our passengers, colleagues, and airport community safe by carrying out security checks, controlling access to restricted areas, and responding to incidents when required. This is an exciting opportunity for individuals with strong communication skills, attention to detail, and a passion for delivering excellent customer service in a fast-paced environment. Full training will be provided.
Please note: You must be able to work a variety of shifts, including early mornings, evenings and weekends.
Key Responsibilities:
* Control access to restricted areas and carry out identification and boarding card checks to CAA standards.
* Conduct body and bag searches, ensuring compliance with security protocols.
* Respond to emergency situations, including aircraft incidents, terminal evacuations, and security alerts.
* Carry out patrols, escort duties, and support special events when required.
* Provide clear communication to prepare passengers for screening and deliver excellent customer service.
* Adhere to security notices, complete required documentation, and maintain compliance with CAA and DfT regulations.
Experience Required:
* Strong communication skills, both oral and written, with good listening ability.
* A team player who enjoys working in a diverse environment.
* Flexible, adaptable, and able to act on initiative with sound judgment.
* Excellent attention to detail with a positive, "can do" attitude.
* Experience in a security role (searches, checks, or similar) is desirable but not essential.
* Commitment to providing outstanding customer service, resolving issues, and exceeding expectations.
Join us and contribute to making Birmingham Airport a safe, welcoming, and customer-focused environment for millions of passengers every year.
Job Types: Part-time, Permanent
Pay: £13.40 per hour
Benefits:
* Company events
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Free or subsidised travel
* Free parking
* On-site parking
* Referral programme
* Store discount
Work authorisation:
* United Kingdom (required)
Work Location: In person