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Telesales executive

Brighton
Telesales executive
Posted: 7h ago
Offer description

Telemarketing Executive Brighton City Centre Full Time- Office Based Purpose of the Role: * The Telemarketing Executive is key in driving directly generated income for the business, and as such is a critical role in the overall sales process. * You will target key businesses within our customer demographic, engaging with high level decision makers to gain their interest in our product offerings. * Working closely with our Regional Sales Directors, the Telemarketing Executive will book prospect meetings and support in developing the business relationship moving forward. * Contact from the Telemarketing Executive can often be the first time the prospect has spoken with the company, so ensuring a highly professional service is delivered is key. * Through our marketing activity we also receive enquires via both digital platforms and telephone calls directly to the Sales Support Team. * You will be responsible for qualifying inbound enquires and passing on to the Regional Sales Director where appropriate. * Working from our contemporary Brighton office you’ll be supported by a highly experience team to help develop the knowledge and skillset needed to achieve the KPI’s. Responsibilities: * Consistently provide excellent telemarketing to generate new business appointments for our Regional Sales Directors. * Work to high volume call and duration targets. * Develop long lasting relationships with prospects, and act as a Brand Ambassador. * Qualification of inbound telephone and digital enquiries, converting into qualified sales leads. * Build and maintain the company’s contact management database/CRM platform ‘Goldmine’ according to sales pipeline and marketing campaign reporting demands. * Co-ordinate new business meetings with the Sales Directors. * Manage and maintain lead referrals through the Sales Pipeline. * Work with the wider Marketing Team to follow up on tactical campaigns. * Effective planning of time and tasks to ensure monthly sales and calling targets are achieved. * Work with the Regional Sales Directors to identify target prospects, taking on board feedback from past prospect meetings. Skills and Experience: Essential * Previous outbound business-to-business telesales experience. * Experience in using a CRM system. * Ability to demonstrate telephone sales techniques. * Experience in customer services environment. * Excellent verbal and written communication skills. * Ability to build relationships with high-level decision makers. Desirable: * Sales experience within the financial or professional services environment. Education Qulaifications: Essential * Minimum of Maths and English GSCE Grade ‘C’ or equivalent. Location: * Brighton Head Office. * Full time, 5 days in Office

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