Spa Therapist
Location: Hoar Cross
Hall, Staffordshire
About Us
Set in the heart of
Staffordshire, Hoar Cross Hall is a luxury spa resort that blends the
grandeur of a stately home with the tranquillity of world-class spa facilities.
Offering an unparalleled guest experience, our estate boasts exquisite dining
venues, lush gardens, and state-of-the-art spa services. At Hoar Cross Hall, we
pride ourselves on delivering exceptional service and creating unforgettable
memories for our guests.
Our commitment to excellence
extends beyond our guest services, we treat our team like family and are
dedicated to nurturing growth, skill development, and helping you achieve your
career goals. We believe in creating a positive and inspiring work environment
where everyone can thrive.
The Role
Are you passionate about
wellbeing and delivering exceptional spa treatments?
At Hoar Cross Hall, we offer
guests an unforgettable experience, combining relaxation with rejuvenation
through our luxurious treatments. As a Spa/Beauty Therapist within
our award-winning team, you will play a vital role in crafting a personalised,
soothing experience for our guests.
You’ll have the opportunity to
perform a wide range of spa treatments, from massages to facials, using the
latest techniques and premium products, all within a world-class spa setting.
This is a fantastic opportunity to join a supportive and talented team, working
with state-of-the-art facilities while developing your career in the beauty and
wellness industry.
Key Responsibilities
* Performing a wide range of luxurious spa
treatments including massages, facials, body treatments, and more.
* Delivering the highest quality treatments, ensuring
exceptional guest satisfaction and a truly rejuvenating experience.
* Assessing clients' needs and recommend the
most suitable treatments tailored to their preferences.
* Achieving sales and treatment targets while
maintaining the highest standards of guest service.
* Maintaining therapy rooms to ensure they are always
clean, comfortable, and inviting.
* Ensuring strict adherence to Health &
Safety guidelines to maintain a safe and hygienic working
environment.
* Offering personalised post-treatment
advice and recommend appropriate products for continued care.
* Staying updated with the latest spa industry
trends and techniques to ensure guests receive the best treatments
available.
* Collaborating with colleagues to foster a positive,
welcoming, and professional atmosphere within the spa.
Person Specification:
Essentials:
* Hold a Level 3 Qualification in Beauty
Therapy or equivalent.
* Have excellent customer
service and communication skills with the ability to engage
guests and create a memorable experience.
* Have the ability to work flexible hours,
including weekends and holidays to meet the needs of the business.
* Have excellent attention to detail and a
commitment to maintaining a hygienic, tidy, and well-organised therapy
space.
Desirables:
* Be proficient in a wide variety of spa
treatments and techniques.
* Have previous experience working in a similar role
within a high-end spa or resort environment.
* Be familiar
with Voya and Elemis products is an advantage, but not
essential.
Further Information
* Part-time and full-time
opportunities available
* Working 2-5 days per week
* 16-40 contracted hours available per week
* Shift patterns: 0930-1800hrs / 1030-1900hrs
* Requirement to work one weekend day per week
* Rate of pay increases every 6 months for the
first two years of service
* Full flexibility is essential, as you will be
expected to work as and when necessary to meet the needs of the team and
the business
Why Join Us
* Work in a stunning, historic estate that is
committed to excellence in hospitality
* Competitive rate of pay and potential
for up to 20% commission on product sales (target-led)
* Complimentary use of leisure and spa
facilities to enhance your wellbeing
* Variety of free lunch options available daily
* Discounted overnight stays and spa days,
giving you the chance to experience the resort yourself
* 30% discount on food and drink across our
venues
* Employer contribution to a workplace pension
scheme
* Excellent induction and training programme to
ensure your growth and success
* Access to exclusive Perkbox benefits and
discounts
* Free parking on-site for a hassle-free commute
* Refer-a-Friend scheme
* Opportunities for professional
development and career progression within a leading spa
resort
* On-line
Doctor support (appointments/prescriptions)
Join Our Team
At Hoar Cross Hall, we
believe in creating a supportive, family-like atmosphere for both guests and
employees.
People say you can’t choose
your family, but here, we choose YOU to be part of ours!