Job Description
* Provide a full range of spa and wellness services to clients, including body massages, facials, aromatherapy treatments, and other beauty therapies according to established protocols.
* Conduct thorough consultations with clients to understand their needs, health conditions, and treatment goals, then recommend suitable services and aftercare advice.
* Maintain high standards of hygiene and sanitation in the treatment rooms, spa equipment, and work areas at all times, in compliance with local health and safety regulations.
* Perform pre- and post‑treatment care for clients, including explaining treatment processes, aftercare instructions, and product recommendations to enhance treatment effectiveness.
* Build positive relationships with clients, ensure a comfortable and relaxing experience, and encourage repeat visits and referrals.
* Manage client records, including treatment history, preferences, and progress, in a confidential and organized manner.
* Assist with inventory management of spa products and supplies, and ensure adequate stock levels.
* Adhere to the spa's customer service standards, policies, and procedures at all times.
Job Requirements
* Minimum of 1 year of hands‑on experience as a Spa Therapist in a professional spa, wellness centre, or hotel environment (preferred).
* Possess relevant certifications or qualifications in spa therapy, massage therapy, or beauty treatments (recognized by local authorities is a plus).
* Proficient in various massage techniques (Swedish, deep tissue, aromatherapy, etc.) and facial treatments.
* Strong communication skills in English; basic conversational Mandarin is an advantage to cater to local and international clients.
* Able to work flexible hours, including weekends, public holidays, and shift work as required.
* Passionate about wellness, beauty, and holistic health, with a genuine desire to help clients achieve their relaxation and skincare goals.
* Physically fit to perform treatments for extended periods, with a professional, friendly, and approachable demeanour.
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