About The Role
Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults in Bristol?
This post is offered as a fixed term contract until 31 December 2025.
We are looking for someone to join our Mental Health Floating Support Team as a Floating Support Worker. Working across North and East Bristol you will be joining a team busy developing a 'Help When You Need It' approach, providing time limited key working support to clients from 3 months up to a year at a time.
In the role of Floating Support Worker, you will work 9-5 hours Monday Friday; working with clients in the community and in their own homes: Managing a case load of around 16 clients, ensuring that each client is provided with person centred support and is empowered to be active in their community, with strong support networks to support ongoing recovery. Working with clients to create person centred support plan Providing advice and support to clients so ensure they can access health care to improve mental and physical health; manage their benefits, sustain housing, build a home; and have access work, training and other opportunities. Build effective relationships with a variety of internal and external people to ensure clients have access to the support they need.
This is an excellent opportunity to join a close and supportive team working environment, where you will receive motivational support and supervision, relevant training and reflective practice to ensure you can provide the best service to our clients and manage your own wellbeing.
About you
We are looking for people with excellent communication skills and a keen interest in supporting people to maximise their independence and recovery. You will have good organisation and prioritisation skills, able to manage a busy workload while moving clients through our service as quickly and safely as possible. You may have a background in housing related support and /or mental health or supporting other social needs, or you are looking for a role you can develop skills learned elsewhere. You will have good client engagement skills, and the ability to support vulnerable people through a process of change. You will demonstrate a good understanding of the issues faced by people with mental ill health and the difficulties they experience in accessing services that fully meet their needs. Above all we are looking for inspirational, committed individuals who have a genuine desire to work with a person centred approach to support people to transform their lives.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the 'document' tab on the advert page on our website.
When you're ready to apply click the 'Apply Now' Button to start your online application form.
Closing date: 10 am on 7 July 2025
Interview and assessments on: week commencing 14 July 2025
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.
What We Offer
Commitment to Equity, Diversity and Inclusion
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience: A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks. Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process. A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme. Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness. In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more? Click here to visit our
Equality, Diversity & Inclusion page .
Wellbeing and Benefits
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them.
These include: Agile working model for suitable roles. Supportive flexitime and toil arrangements. 28 days annual leave rising to 31 after five years' service. Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave. Financial wellbeing platform offering loans, advances and saving options. Auto-enrolment to pension scheme after six months service with an employer contribution of 6%. Employee Assistance Programme and access to SmartHealth app - 24/7 GP appointments, health checks and nutrition advice. Cycle to Work scheme and interest free season ticket loans. Discount vouchers including gym, retail, food & drink, travel, electricals and more.
Want to find out more?
Want to find out more?
Click here to visit our Work For Us page.
Reaching Potential
At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's.
These include: Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals. Steps into Management programme to support colleague progression. Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.